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Nadka LLIDO

Villeneuve-Loubet

En résumé

D'origine Bulgare, je vis et travaille en France depuis 1993. Mes points point forts sont les capacités linguistiques et aptitude de travailler dans un milieu international et multiculturel; je maitrise les techniques a l'exportation, forte expérience en SAP, très orientée "customer service"; dernier et actuel poste occupe dans la "supply chain" en produits semi-conducteurs dans l'industrie mobile avec clients principaux Nokia, Samsung, Motorola, LG etc..

Entreprises

  • Texas Instruments France - Planner

    Villeneuve-Loubet 2009 - 2010 • Planning, scheduling and follow up of production cycle of semiconductors for customers worldwide.
    • Establishing production plan using internal supply chain systems related to manufacturing flow in the mobile industry.
    • Responsible for mass production and prototypes ramp.

  • Texas Instruments - Customer Service Support

    Villeneuve-Loubet 2008 - 2009 • Interface between salesforce and Nokia to support Analog semiconductors demand.
    • Quarterly F2F meeting with Nokia in Finland – review business plan and set up future support schedule.
    • Responsible for forecast consolidation, demand analysis and prototypes deliveries.

  • Dow Agrosciences - Sophia-Antipolis, France - Commercial Assistant

    2000 - 2007 • Export 50 million USD of pesticides to West Africa, DOM-TOM, Bulgaria, Israel, Romania, Arabian Peninsula and the Maghreb countries.
    • Supply chain functions :
    - Planning process for kits in all EMEA countries (accountable for kit’s component availability at the right place, at lowest possible cost).
    - Contractors management cycle (third party purchase from Poland and Italy).
    • Commercial responsibilities
    - Prepare documentation for submission within tender book requirements.
    - Track performance against forecast with sales force.
    - Focal point for past dues for the whole export department.
    • Operational responsibilities
    - Coordinate logistical operations and incoming orders, ensuring on-time delivery (air, sea and truck transport) as well as efficient communication between forwarder, planners, sales force and customers worldwide.
    - Control shipment documentation (export license, documentary credit, Incoterms).
    - Manage monthly reporting for management team.

  • Nortel Networks - Sophia-Antipolis, France - EMEA Customer Support Help Desk

    1998 - 1999 • Provided post-sales support to Nortel’s customers with the goals of improving customer satisfaction, ensuring proper deployment of Nortel’s products and reducing customer churn.
    • Coordinated incoming customer inquiries and directed them towards the appropriate subject matter experts through SAP.
    • Prepared quotations and software/hardware contracts for Nortel resellers in EMEA.
    • Provided frontline customer support for Nortel software products (download of software from the web, special shipments of current or future versions of software, advice on Y2K issues).
    • Provided customers with advice on repair service options, taking into consideration warranty, price and quality elements regarding the range of products: Hub, Switch, Router, Remote Access, Accelar, etc.

  • Haarmann & Reimer Florasynth, Grasse, France - Logistic assistant for the Export Department

    1998 - 1998 • Exported food flavours and fragrances in EMEA.
    • Prepared customs documents necessary for the exporting outside of Europe.
    • Built relationships with forwarding agents to manage logistics, including transport by air, sea and road.
    • Controlled different mean of payments such as documentary credit and payments against documents.

Formations

  • Université Nice Sophia Antipolis

    Nice 2006 - 2007 Master Gestion en Entreprise

  • Centre International De Valbonne (Sophia Antipolis)

    Sophia Antipolis 1995 - 1997 BTS Commerce International

  • Lycée Francais (Bulgaria)

    Bulgaria 1984 - 1988 Langues Etrangeres

    BAC général

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