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DAMCO
- Key Account Manager
Villeurbanne
2009 - maintenant
• Ensure customer requirements are achieved and exceeded where possible.
• Maintain world-class stakeholder management ensuring top quality
communication and alignment.
• Identify business opportunities to meet strategic objectives.
• Establish and implement appropriate KPI’s for the business.
• Negotiate and finalize agreement on new services, pricing, service
levels etc.
• Monitor and deliver overall financial results as per established budget.
• Identify and implement both long and short-term solutions to rectify outstandings.
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GRIMALDI SENEGAL
- Senior Sales Representative for GRIMALDI
2005 - 2009
• Handles the prospecting as well as the portfolio management.
• Manages all monthly sales statistics.
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SOCOMAR -Douala, Cameroon.
- Sales Representative for Marine Import Department for GRIMALDI
2004 - 2004
• Created and maintained an Import department (clients spreadsheet
monitoring, procedures manual updates and follow up activities).
• Client portfolio management and prospecting activities.
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CSTT - AO - Dakar, Senegal
- Sales Representative
2002 - 2002
• Installed and managed the commercial/ marketing department
• Created marketing strategies
• Put together customers portfolio
• Performed field research and market exploration
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SDV Senegal - Dakar, Senegal
- Sales Representative for Marine Department DELMAS Import/ Export
2002 - 2004
• Brought in new customers through aggressive prospecting techniques.
• Managed several top customers.
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F.A.E. - Dakar, Senegal
- Sales Representative
2001 - 2002
• Increased and optimized the customer base
• Contributed to the implementation of the commercial department
• Performed field research and client portfolio management
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SDV CI - Abidjan, Ivory Coast
- Manager of Marine Export Department
1999 - 2001
- Brought in major clients after introductory visits
- Managed all appointments with top clients and all the necessary follow up duties
- Assisted junior staff with portfolio management duties (Booking, Tracking or removal of containers, follow up of boarding activities, customs and related procedures)
- Handled all latex and woods shipments
- Produced all monthly loading statistics (on boat or conventional shipments)
