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Nevena STOYANOVA

PARIS

En résumé

Welcome to the internet of customers

Sixteen years ago, Salesforce was launched with a vision to reinvent CRM in the cloud.
And a new technology model was born!

We also put aside 1% of our equity, 1% of our employee time, and 1% of our product to form the Salesforce Foundation. These two key decisions have fueled our incredible growth, made us the global leader in CRM, defined the era of cloud computing, and inspired a new philanthropic model for all to follow. Today, Salesforce is powering innovation in sales, service, marketing, community, analytics, apps, and more.

Thanks to the dedicated employees, partners, and the customers we serve, our industry-leading customer platform has become the world’s leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers like never before using the latest innovations in mobile, social, and cloud technology. Welcome to The Customer Success Platform.

Mes compétences :
Business Development
Recruitment
SSII
International
Marketing
Sustainable development
Management
Communication
Prospection commerciale

Entreprises

  • Salesforce.com - Business Development Representative (French speakin

    PARIS 2015 - maintenant At Salesforce, we help companies become customer centric using the newest cloud computing technology.

    Recognized as the world’s 4th fastest growing company according to FORTUNE magazine, our portfolio of cloud computing technologies has revolutionized how companies manage and share business information.

  • Apiwork - Commerciale

    CANNES 2013 - 2015 Apiwork, éditeur du logiciel immobilier apimo™ est spécialiste de la création de progiciels et de sites internet en technologie Web 2.0. Depuis juin, je suis en charge du développement commercial dans les Alpes Maritimes. Mes responsabilités principales sont:
    - prospection terrain et téléphonique
    - négociation et acquisition de nouveaux clients
    - proposition de prestations sur mesure
    - établissement et validation de devis et bons de commande
    - suivi prospects et clients
    - fidélisation et montée en gamme des clients

  • Humanlog - Chargée d'Affaires

    Mougins 2011 - 2013 Humanlog is an Information Technology Consulting Company based in Sophia Antipolis, that specializes in the fields of telecommunications, new information technologies and finance.

    - Identification of customer's needs
    - Establishing of commercial proposals
    - Response to tenders
    - Billing and invoicing
    - Sourcing on international profiles
    - Phone interviews (French/English)
    - Employee integration and mission follow up
    - Declaration of employment & social security & work permits
    - Daily update of the internal tools
    - Website update www.humanlog.fr using FileZilla
    - Test and elaboration of an internal customized database (HR Software) using Mantis and Jira bugtrackers

  • Midilocation - Customer service and management

    2010 - 2010 Midilocation is a car rental agency, based near the Marina in Antibes, France that works mainly with foreign clients, especially with the crew from yachts coming to Antibes, Juan les Pins, Golf Juan and Cannes.

    Responsabilities:
    - Customer care(French, English, Italian)
    - Elaboration of rental contracts
    - Fleet management and optimization
    - Business development
    - Daily accounting
    - After-sales customer service

  • L'Adresse - Sales consultant

    2009 - 2009 Ipokamp is a ready-to-wear luxury boutique based on the marina of Villefranche-sur-mer, working in a group with L'Adresse. It mainly operates with high class foreign customers arriving from the cruise ships or living in the area during the summer season.

    Responsibilities:
    - Totally autonomous management of the boutique
    - Sales & negotiation
    - Payroll
    - Management of stocks
    - Customer care (French, English, Italian)
    - Merchandising
    - Reaching turnover objectives

Formations

  • IAE

    Nice 2011 - 2013 MBA

    Master of Business Administration (MBA) - IT & IS management,
    Project management,
    Risk management,
    Operation & process analysis,
    Financial management,
    Organizational behaviour,
    Strategic diagnosis,
    Intercultural negotiation

  • University Of Victoria, B.C, Canada (Victoria)

    Victoria 2010 - 2010 Business in Canada,
    Entrepreneurship,
    Communication,
    Sustainable communities

  • Florida International University (Miami)

    Miami 2009 - 2009 International Business Exchange Program - Business in America,
    Business writing,
    Communication,
    American culture seminar

  • Skema Business School

    Sophia Antipolis 2008 - 2011 Major de promotion avec les félicitations du jury - Graduated with Honors

    Bachelors in marketing and international business - Marketing strategies,
    E-business & e-commerce,
    Market segmentation,
    International management,
    CRM and negotiation,
    Communication

Réseau

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