Nicolas KOUCHNIR

En résumé

Entreprises

• Oman Insurance Company - SVP - Key Accounts

  2013 - maintenant Managing and developing new and existing Key Clients for all lines of business (Group Medical and General business) with the objective to maximize retention and service excellence.
  * Manage the existing book of Key Corporate Clients (USD42m in 2013) for all lines of business ;
  * Restructure Department to ensure service optimization, in particular on the Group medical side;
  * Work with other internal departments to smoothen operational processes;
  * Develop the book with new Corporate sales - Grew book to USD62m in 2014 through new sales (Group Medical) and cross sell on existing clients (affinity products - Travel, PA, Motor...) ;

• Oman Insurance Company - SVP - Bancassurance

  2011 - 2013 In charge of preserving the existing book of business, restructure the department and generate additional revenues.
  * Establish and maintain existing client relationships, developed new products and distribution channels (DM), acquire new business through active cross sell (Investment & Protection) as well as new clients;
  * Recruit and form a new team, externalize Operational and Technical services back to Head Office;
  * Proactively revamped internal processes, participated in IT development and technical review of several lines of business to increase Bottom Line performance

• ARCCI - Al Rajhi Takaful - Vice President - Corporate Sales

  2009 - 2010 Reporting directly to the CEO (Executive Committee member), my objective was to actively participate in the Al Rajhi Takaful re-launch by setting up the Corporate Department.
  * Set Up the Corporate Sales department: department structure, strategy and business plan including Agency incentives, coordinate with Technical & Operations Departments for Product specifications and internal process, develop Cross selling opportunities & referral systems;
  * Worked with other Departments to obtain new product licenses, in accordance with Shariah & local regulator (SAMA) rules & principles;
  * Spearheaded sales efforts on key clients for Group business and streamlined Motor underwriting and claim process;
  * Managed existing portfolio of Non Life business (USD45m);

• ALICO - AIG Life - Regional Profit Center Manager - Credit Life

  2006 - 2009 In charge of the Regional (13 countries) Credit Life Insurance Department - Middle East, Africa, South Asia. Reporting to Regional President & Home Office.
  * Managed P&L and direct activities to increase top (x6 to USD66m) and bottom lines;
  * Actively participated in Business Development and Key Account Relationship management of international and regional key accounts;
  * Spearheaded effort to re-engineer process with local GMs
  * Initiated, drove and rolled out new products (SME, Micro-insurance and Takaful business);
  * Supported Underwriting & Re-insurance Department to maximize bottom line growth;
  * Developed cross-selling efforts with other Departments and Distribution channels;

• Willis Ltd - Divisional Director

  2003 - 2006 Responsible to cross sell Bancassurance products to new and existing financial clients and serve as 'Center of Expertise' for the local offices network.
  * Define priorities and strategy, lead, support and coordinate local projects (sales and roll out);
  * Responsible for product diversification and development after negotiating and establishing insurance and re-insurance support Motor GAP, MI, Income/Bill Protection, Credit Cards adds-on...)
  * Offered innovative solutions in key countries (Malaysia, Turkey, Italy and Spain).

• AON Group - International Senior Account Manager

  1998 - 2003 * Managed key international clients (COFIDIS), with a strong focus on Creditor/ Payment Protection Insurance (France, Spain, Portugal, Greece, Italy, Belgium, UK and Argentina);
  * On behalf of client: negotiate rates and commissions, find local and international support, participate in projects roll out (Call center training), monitor profitability (results, commissions, profit sharing, rates);
  * Organically developed accounts through DM channels and product diversification.

• CIGNA Insurance Company of Europe - Account Manager

  1996 - 1998 * Business development and Account Management (UK, Spain, Italy and Argentina).

Formations

• Ecole Supérieure De Commerce

  Marseille 1991 - 1994 Marketing

• Lycée Collège Episcopal St Etienne

  Strasbourg 1982 - 1989

Réseau

• Francois COHADES

• Invest SPAIN

• Myriam HERTZOG

• Nadia URSO-KATRIB

• Nicolas DE LOISY

• Nicolas STOYANOV

• Serge DMYTRIENKO

• Xavier BERSANI