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Volvo
- Service Delivery Manager
Saint Priest
2013 - maintenant
Service Delivery Manager is responsible for the organisation, management and cost of his application portfolio within the framework of the SLA. He has to work closely with customers, resolve incidents and problems, plan and execute changes, and keep customer IT solutions aligned with the business.
I am currently managing an application portfolio on process Customer Order Management and Product Ordering for Renault Trucks. The purpose of this portfolio is to ensure that Renault Trucks application are able to process order intake.
Functional Management of 30 resources on different locations (France, India).
Budget of approximately 3,5 M€
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Volvo
- Maintenance Assigment Leader
Saint Priest
2008 - 2013
Gestion d'une équipe en charge de la maintenance et du support d'un portefeuille d'applications sur des technologies JEE et ASP .Net/C#.
Rôle d'expert technique sur ces technologies.
Participation à plusieurs projets avec un rôle d'architecte technique et d'assignment leader (chef de projet technique).
Contexte international (Inde, Pologne, Chine et Suède).
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Volvo Information Technology
- Analyste Développeur en alternance
Saint Priest
2005 - 2008
Development of various application such as Quality management, External ressources management...
Main technologies: C# .Net, SQL Server, Integration Services, Reporting Services
Worked in a international context for many applications (mostly Sweden, Poland and India)