Olivier CIESIELSKI

En résumé

Entreprises

• Xerox - Business / System Analyst - French Financial Services Organisation

  Saint-Denis maintenant • Extraction, analysis and presentation of financial data from Xerox and Xerobail existing client base using Access, Business Objects, Excel and SQL
  • Production of ad-hoc standard reports
  • Development and maintenance of Xerox France Metrics
  • Analysis and presentation of Aspect phone reports
  • Maintenance of Customer Administration tools supporting the processes
  • Key interface with EDS (Technical and Administration) to ensure minimum downtime of the systems for the users.
  • Management and data entry of CodeX (Customer Administration System)
  • Carry out system analysis of user needs and write additional ad-hoc reports as required by the Management team in France and in Ireland
  • Act as the centre of competence for the users when they have queries relating to relevant systems operation
  • Maintenance of the Business Continuity Plan
  • Work closely with Team leaders, IT department and Senior Managers

• ELIZABETH ARDEN - Order Management Analyst

  2013 - maintenant • Development of automated solutions to reduce manual work using Excel and VBA
  • Accountable for the implementation and execution of effective and actionable Order to Delivery management KPIs.
  • Efficiently manage the link between Order Management, Demand, Supply and Logistics Distribution.
  • Insights and JDE power user and IT point of contact.
  • Order to Cash Project Management strategic support. Work closely with the head of Global OTC ProjectManagement.
  • Provide support and information for all markets on a daily, weekly and monthly reporting in the area of Order to Delivery management.
  • Generate and communicate weekly and monthly Order to Delivery KPI Tracking reports.
  • Ensures the execution of tactical data collection and reconciliation through various data entry teams, data collection methods and software.
  • Build business relationships with internal stakeholders to understand their data needs, wants and desires
  
  

• Symantec - Reporting Analyst

  Courbevoie 2006 - 2013 Collaborate with all levels of management and staff to lead the creation of new reporting solutions and/or modify existing reports to meet changing business needs
  • Work with cross-functional teams from various business units, partners, and vendors, to gather, analyze, and prepare reports, presentations, metrics, scorecards, dashboards, etc.
  • Responsible for collecting functional requirements, evaluating all possible data sources, developing and testing report(s), and ensure that design, format, and information is presented in a manner that is digestible by all levels of stakeholders
  • Maintain and continue to develop the processes for efficient ongoing reporting
  • Provide regular training opportunities to ensure “power users” amongst the business unit have a solid understanding of all self-service reporting capabilities
  • Evaluate data sources for accuracy and work with managers to help ensure the appropriate use of the data presented, clearly explaining any data anomalies that may exist
  • Proactively analyze information to identify risks and trends, highlighting potential issues, consulting management, and making recommendations based on findings
  • Identify problems in the reporting tools and provide unique solutions for technical issues.
  • Coordinate and prioritize reporting and analytics requests
  • Drive large scale and highly visible reporting projects
  • Coordinate, align, and standardize project data and manage reporting across business units
  • Anticipate cross-functional and global business unit needs and implement changes in reporting tools as required
  • Identify and take ownership of problems with reports, and ensure business expectations are in alignment
  • Work with IT and business units to resolve technical issues
  • Make decisions about reporting priorities/cadence with input from Management staff
  • When required, be able to make policy decisions in the absence of direct management
  • Provide mentoring and training to other analysts as needed

Formations

Pas de formation renseignée

Réseau

• Bastien AMMOURI

• Marta ASERIGADU

• Olivier JOLY

• Sbaa ABDELLATIF