Issy-les-Moulineaux.
Manager of Managers in a fully distributed and multi cultural Support Organisation at WW level.
Used to interact with multiple stakeholders.
Launch of new support line of products (Cloud) and/or reviewing existing setup seeking for optimization.
- Direct management of groups composed by +100 people based in 2 delivery sites (France & Romania) + India Global Delivery + Outsourcers (Sofia, Bucharest...)
- Responsible for P&L, Financials and Budget, Delivery metrics, Customer & Partner Experience, People & Market Share initiatives
- EMEA Ownership of Communications support (Exchange, Cloud and Unified Communications) Cluster & Global strategic initiatives
Mes compétences :
Support
Multi cutural organisations
Management
Offshore
Pas de formation renseignée
