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Olivier DUBOIS

PARIS

Electionseuropéennes 2024

RETROUVEZ GRATUITEMENTLe résultat des européennes à Paris.

En résumé

A committed, passionate and goal oriented IT and Telecom business professional, demonstrating a proven track record of building key relationships at CxO level to drive critical and complex multi-national sales opportunities to success for Global Corporations, always achieving Companies and Clients objectives.
Understands multiple layers Client organizations and business drivers, develop successful sales strategies accordingly and leads projects with a sound Team spirit.
Engages company resources and challenges structures to deliver on promises, meeting targets and deadlines.

19 years background in the Telecom and Customer Experience Industries, working as Account Director to drive and expand global businesses, supported by transverse sales, engineering and support teams with an acute sense of teaming and synergies.
Deep Call Center, IT and telco/networking technology knowledge acquired in the wireless/mobility, convergent IP voice, data & video solutions, satellite communications, managed cloud and security services areas, backed by a consultative selling approach.
Well organized, methodic with very good communication and presentation skills.

Mes compétences :
Management des ventes
Expérience utilisateur
Centre d'appels
Managed Services
Téléphonie mobile
Voix sur IP
Télécommunications
Gestion de projets internationaux
Global account management

Entreprises

  • Teleperformance EMEA - Vice-President Strategic Account Management EMEA

    2012 - maintenant Global Sales responsibilities for Orange Group and Google EMEA.
    In charge of business relationship for 4,000+ Call Center agents and Sales representatives providing customer service, technical assistance and sales/online advertizing services from 14 Call Center facilities in 12 countries.

  • AT&T Global Network Services - Global Account Director

    2005 - 2012 In charge of AT&T Global ‘Signature’ accounts for the industrial & manufacturing sector (Renault, Saint-Gobain, Schlumberger, Schneider Electric, WL Gore, Imerys, SAFRAN Group…) supporting organizations with a wide range of Wireless/Mobility, IP-VPN, cloud, M2M, internet, security and convergent networking solutions portfolio.

  • Amec Spie Communications - Account Director

    2003 - 2005 Managing large national and pan-European customers in close collaboration with O.E.M partners (Nortel, Cisco, Siemens, EADS Telecom/Aastra, Mitel) for designing, selling and maintaining convergent voice & data networking solutions within critical production environments for the Finance and Insurance sectors. Core competencies in Call Centers, IP Telephony and CTI technologies.

  • Ericsson Enterprise Solutions / Damovo Group - Key Accounts Director

    2002 - 2003 Supporting Ericsson’s global sales Teams on large convergent Data, Mobility and Voice/IP Telephony projects for strategic European customers. Managing relationships with key clients

  • MCI Worldcom / UUNET - Global Account Director & Team Lead

    1999 - 2002 Global Sales responsibilities for strategic clients over France and Belgium (LVMH, Sony, IBM, Solectron…) leveraging a global portfolio of IP solutions including internet access, IP-VPN, web-hosting, remote access and managed security

  • SIRIS / AT&T-Unisource - EMEA Account Manager

    1997 - 1999 Account management and business development responsibilities over the Insurance and High-Tech industry, selling fix-voice, data, internet and security solutions to major European companies, in full synergy with AT&T Unisource and Worldpartners members.
    Designed and deployed the very first VoFR network with a large French insurance company and largest Frame Relay/ATM network of 100+ sites for the French Health Ministry.
    Moved over to Deutsche Telekom/T-Systems Indirect Sales Management in 1999 : recruited, trained and managed a SME Solution Providers partnering network to leverage direct and indirect sales opportunities.

  • France Telecom Enterprise Systems - Regional Account Executive

    1996 - 1997 In charge of selling voice and data LAN, WAN, cabling, PBX and CTI solutions to small and medium enterprise businesses in Northern France region. Responsible from onsite technical surveys up to contract negotiations, implementations and Account Management, working closely with France Telecom, OEMs and PBX manufacturers Teams.

Formations

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