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Olivier EVRARD

Tremblay En France

En résumé

Specialist in international trade, logistic and Retail Distribution for 20 years. Open Minded, adaptable, motivated and responsible are my principal assets. Native french speaker

Mes compétences :
Export
Commerce international
Import
International trade
Logistics
staff planning
market share analysis
managed exceptions
managed all customer contact
different coordination
develop business
Team Management
Supply Chain Management
Stock Control
Standard Operating Procedure
Staff management
Sea Freight
Road Freight
Process Improvement
Order Processing
Inventory Management
Import/Export
IBM AS400 Hardware
Freight
Logistique

Entreprises

  • Panalpina - Ocean Export Agent

    Tremblay En France 2013 - maintenant

  • PANALPINA - Ocean Export Agent

    Tremblay En France 2013 - 2014 * Served as a point of contact for the customer handling ocean export cargo from A-Z: operations, customer service, documentation and quotations. ;
    * Ensured operational excellence, high productivity and customer satisfaction. ;
    * Handled and managed all customer contact at file level regarding exceptions and discrepancies. ;
    * Contributed to a special project of oil and gas equipment transportation from Edmonton (AB) to Erbil (Iraq) ;

  • Fmi Logistics - Operations Coordinator

    2011 - 2013

  • FMI Logistics - Operations Coordinator & Customer Service Representative

    2011 - 2013 * Managed customer, shipper and carrier relationships ;
    * Negotiated rates with both customers and carriers ;
    * Prepared and coordinated required documentation such as transport contracts and customs document ;
    * Proactively managed exceptions and provided solutions ;
    * CSR: Managed client accounts for inventory accuracy and stock control, developed client standard operating procedures, made recommendations for continuous process improvement, processed client orders ;
    * Put in place KPI to measure performance for processing orders: daily update ;

  • M.S.C. (Mediterranean Shipping Company) - Responsable de Zone Import / Area Import Sales Manager

    2006 - 2010

  • MEDITERRANEAN SHIPPING COMPANY - Area Import Sales Manager

    Paris 2006 - 2010 * Completed prospecting and sales follow-up for the following import areas: Greece, Turkey, Black Sea, North Africa and the Baltic Sea ;
    * Prepared market study, sales leads, visits, assessments of client's needs, answering to tenders with follow up, analysis of incoterms


    Professional Experience (continued)
    * Put in place logistics solutions in order to improve quality of service to the customer ;
    * Negotiated tariff with customers ;
    * Wrote reports: Presentation of market results during main meetings with headquarters, monthly achievements, budget, market share analysis, KPI ;
    * Acted as liaison between different coordination and booking department ;
    * Contributed to optimization and standardization of sales process ;

  • Navitainer (Maritime Agent of Norasia) - Export Sales Representative / Commercial Transport Maritime

    2002 - 2006

  • NORASIA - Export Sales Representative

    2002 - 2006 * Performed prospecting and commercial sales for the following export areas: Asia, USA , Gulf and Eastern Mediterranean countries ;
    * Negotiated US contracts between ship owners and freight forwarders ;
    * Contributed to develop business with Paris region, northern, eastern and central France ;

  • Groupe Holder - Trading Center Manager / Responsable d'établissement

    MARCQ EN BAROEUL 2000 - 2001

  • Trading Centre - Manager

    2000 - 2001 GROUPE HOLDER : Industrial Bakery, Paris, France
    * Coordinated and launched proximity sales actions ;
    * Supervised personnel and placed orders ;

  • Mc Donald's - Profit Centre Manager / Directeur de Centre de Profit

    guyancourt 1990 - 2000

  • MC DONALD'S - Profit Centre Manager

    1990 - 2000 * Worked for optimizing profitability ;
    * Implemented company's rules of quality, service and cleanliness ;
    * Managed a team of 50 employees: trained personnel, managed salaries and bonuses linked with fixed objectives ;
    * Increased turnover of 66% in 5 years ;
    * Handled work contracts and relationships with the legal authorities ;
    * Ordered supplies (500 references) and organized stock (increase in capacity of 20%) ;
    * Organised and set up staff planning ;

Formations

  • CENTRE DE TECHNIQUES INTERNATIONALES (La Garenne Colombes)

    La Garenne Colombes 2001 - 2002 Area Export Sales Manager Diploma

  • AIGLES

    Paris 1987 - 1988 Certificate in International Trade

  • IAC

    Paris 1985 - 1987 diploma International Trade

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