En résumé

Internationally-minded professional. Grew up, studied and worked in Europe, with a French background, giving an edge in EMEA and 3 years working experience in APAC. My curiosity and satiety to discover and learn every day allowed me to move forward in an area that fascinates me.

I am a recognized expert in the industry with 12 years of experience in two areas that are converging today, IP networks and video. I started my career in 2003 in the early days of IPTV. I gained about 4 years in ATM and IP networks and MPEG multiplexing, CAS and digital video distribution. Over the past 8 years, I am deeply involved in video quality service assurance for both linear (IPTV) and OTT / ABR networks.

Highly knowledgeable with a balance of experience and training in technical environments and business operations, able to multi-task in fast paced and complex environments. Innovator with a proven record of successfully delivering Information Technology solutions at both strategic and tactical levels in business organizations. I’m enthusiastic, dedicated and motivated.

@ Telecommunication & Network Engineer - with proven experience in the fields of training, pre-sales, strategic sales, technical support, customer relationship, marketing, team managment and more.
@ Responsible, resourceful, independent and maintains excellent interpersonal relations and communications.

@ Specialties: · Keen understanding of the sales process
· Project management skills that are needed into managing and winning the large opportunities
· Large Technical knowledge
· Understanding the complexity of systems and their implementation with attention to details
· Handling multiple accounts with professional commitment to the customer and getting the job done
· Outstanding relations with customers

Mes compétences :
Relation clients
Télécommunications et réseaux


  • Akamai Technologies - Senior Engagement Manager

    Paris 2016 - maintenant Akamai is the leading provider of cloud services and helps enterprises provide secure and high-performing user experiences on any device, anywhere. Akamai delivers up to 30% of Internet traffic worldwide.

    My role is to maximize satisfaction, retention and growth of major Akamai accounts. As a single point of contact for tactical, strategic and technical issues, I maintain strong relationship with my customers to help them build their online strategy and meet their business goals thanks to Akamai solutions.
  • Mariner Partners Inc. - Solution Engineer

    2013 - 2015 Enabling Mariner to develop its footprint accross Europe-Middle East and Asia Pacific.
    I'm responsible for Pre-sales engineering, conducting POC, raising customer satisfaction on current/future and past projects.

    The key skills required for this position is :
    - Pre Sales Engineering
    - Business Development
    - Customer Relationships
    - Strategic Planning
    - Systems Integration
  • IneoQuest Technologies Inc. - Senior Field Sales Engineer EMEA

    2007 - 2012 - Key Skills includes :
    Pre/Post Sales Engineering and Support
    Business Development
    Customer Relationships
    Strategic Planning
    Systems Integration
    IP and VoIP Network Expertise
    - Technical support in sales presentations, field trials and product demos
    - Remove technical roadblocks to closing sales, evaluate new opportunities for sales
    - Design network architecture for network-based solutions, deployments
    - Provide initial product training, IOT support, lab testing support
    - Technical liaison for test, field trial and certification process at large carrier facilities
    - Manage customer problems and requirements in competitive field trials
    - Work with customers, PLM, and Engineering to finalize product feature requests
    - Experience working with NEMS and Service Providers
  • Orange - Head of end to end services expertise

    Paris 2006 - 2007 Head of the Expertise group within the Service Management Center Department, running a team of 11 engineers, our mission was :

    - Unique and Central management for triple play expertises within France Telecom/Orange
    - Provide PerformanceMonitoring solutions for triple play services (includes Video/Data/Audio services)
    - Help and Train for Field technicians and operators
    - Technical Support for Network Operation Center and Customer Care operators
    - Technical Support level 3 for all tools and probes deployed for the service monitoring
    - On site tests and analysis for non recurrent troubles.
  • Orange - IPTV QoS Project Manager

    Paris 2004 - 2006 - National deployment infrastructure for IPTV
    - Technical liaison for test, field trial and certification process with multiple vendors
    - Running operations for IPTV QoS monitoring and Performances analysis
    - Open the IP network with time (~ 200 facilities in 3 months) by deploying a new network, and organizing the migration of equipment to this new network
    - Trails for channel service layout changes
    - Participation in Operational Committee Quality Multi-Service
    - Operating level 3 issues from Customer care
  • Orange - ATM Technical Expert

    Paris 2003 - 2004 - Support operation team
    - Technical liaison for certification and engineering process
    - Introduction of multi-services monitoring
    - Introduction, improvement and deployment of multiple equipments manufacturers
    - Audit and Trails of ATM network
    - Engineering documentation and product development
    - Creation of a new entity of 6 person for IPTV Services monitoring



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