Mes compétences :
Teradata
Data mining
Datawarehouse
Oracle
KXEN Datamining
Customer Value management
Churn
BI
Sap bo
Entreprises
Saudi Telecom Company
- Customer Analytics manager – BigData
2016 - maintenant B2B Marketing portfolio management
B2B campaign management
Anlyitics & Data mining analysis
Business insights advanced analysis
Board support & assistance
Reports/Dashboard/ad hoc, KPIs
BigData Project management
Data monetization management
Saudi Telecom Company
- CVM Business Intelligence Manager
2013 - 2016 CVM & Business portfolio management
Customer insights advanced analysis
Top management & B stockholders support
Business, IT requirement collection
Revenue & performance management
Business performance review management
Reports/dashboards/adhoc, KPIs
Anlyitics & Data mining analysis
Ooredoo Telecom Kuwait
- Retention Marketing Business Analyst
2012 - 2013 Churn forecasting for prepaid & postpaid customer
Subscriber base forecasting:
a. Dunning stages (grace period, suspension, baring,..etc)
b. Voluntary & Involuntary Churn
Develop and analyze the Full Loyalty Base KPI's:
a. Enrolment
b. Redemptions
c. Accruals
d. Point Balance & Expiry
Global Campaign management : Post Reports, take-up, analysis
Orascom Telecom Algeria
- Decision Support Reporting Senior Analyst
2010 - 2012 Redevelop the Churn ADS.
Enhance the Prediction System
Develop dashboards & reports
Providing the necessary support to the decision maker in terms of data, report, Dashboard
Development finance reports, technical, marketing, etc..
Data Analysis.
Development of analytical detection / retention.
Preparation of the retention campaigns
Develop and Manage Subscriber Billing Aging Balance Dashboards.
Dashboards Billing System.
Development ROI analysis.
Project Manager 'Churn Management System' (prediction of churner subscribers)
Develop loyalty ETL processes & Dashboards reports
Servitec Algeria
- Business Analyst
2006 - 2007Servitec is a Mobiserve subdivision, Services & Support Company:
delivering, debt collection,
Develop, maintain the IT management applications,
Manage the Dept Collection System,
Enhancement of the Information System,
Coordinate between the Collection Team, Finance Team, Juridical team and the Top Management,
Mobilink Algeria
- VAS Developer
2005 - 2006Mobilink Algeria: Landline Telecom Company
Develop IVR applications (NetCentrex Platform).
Administrate the IVR Database.
Enhancement System (DataModel, Scripting, etc).
CATRAL Algerie
- JAVA Developer
2005 - 2005CATRAL Algeria: retrieval software Service Company
Develop GIS software.
IS Applications
Map Applications
Youcef ben Kherouf TC
- Computer Trainer
2004 - 2005Youcef ben Kherouf TC: Training center of several materials (computing, management, Etc)
Manage courses of:
General computer notions
Hardware & Software notion
Ms Office