Dell
- Sales Support Analyst EMEA Microsoft Software Operations
MONTPELLIER2014 - maintenantManaging of Volume licensing and ensuring their compliance with Microsoft standards
-Preparation of Microsoft contracts(checking doc and getting required approval to create the contract, coordinate between different contributors to get the contract created signed by customer and activated by Microsoft)
-Managing of customer’s requests and Microsoft contracts during his lifecycle (report annuities, true up, reconciliation of reservation, transfer licenses, changing contact names…)
-Investigation and correction of gaps reported by finance team between Microsoft and dell invoices for indirect Agreements
-Preparation of schedule billing report (SKUs creation, notification and follow up with sales team to contact their customers and report their annuities at time)
MONTPELLIER2011 - 2014-Engage with the sales community supporting them to win key deals
Support procurement team on new Supplier On-boarding
-Work closely with sales rep, processing team and vendors to ensure all orders are processed and delivered to customer within lead times
-Create and manage PO on Ariba, until being receipt
-Initiate sales team to GFX process and work with them closely to submit their orders following new process and train them to use of GOV to get visibility on their order’s status
-Coordinate with internal sales to identify their customer’s needs and contact approved vendor to get their quotation and create Alpha SKU for GFX orders
Dell
- Sales Support Associate Emerging Market
MONTPELLIER2007 - 2011-Manage the transition of PO creation of LPP orders (EMC) from Bracknell to Casablanca
-Ensure E2E process staring from booking LPP orders, release from credit team create PO on LOTUS follow up with supplier till invoicing order on Gii
-Deliver all required information to different department AP; sales; customer; partner service, supplier
-Regular follow up with finance team of all supplier’s outstanding invoices.
-Drive transition to new PO creation tool Ariba
Formations
Ecole Supèrieure Du Commerce Et Des Affaires (Casablanca)
