Rémy D'ARRAS

En résumé

Entreprises

• OEConnection LLC - Project Associate

  2009 - 2010 -Represented company at multiple international corporate conferences, resulting in a 50% increase of Canadian clientele
  -Adapted US products and setup processes to meet international customer needs allowing company to introduce 4 new products in Canada
  -Translated marketing material obtaining 30% of customers to accept new products within the first 30 days of product launch
  -Oversaw Canadian customer service by providing technical support and conducting satisfaction surveys to over 500 consumers, which showed a 98% client satisfaction of product suite.
  -Introduced products in Spanish to prospective Mexican clients, resulting in first contract signing into the market providing services to over 75 customers.
  -Tested major software upgrade reporting at least 15 bugs successfully fixed by developers prior to launch

• Baldwin-Wallace College - Business Administration Assistant

  2009 - 2009 -Conducted in-depth research of eBay Inc for case study being written by professor, which was successfully published - “Strategic Management” 13th edition by Fred David
  -Assisted professor with statistical data for published work, which has become accepter by higher education institutions nationwide - “International Logistics” 3rd edition by Pierre David
  -Developed promotional campaign for Baldwin-Wallace College “Major Fair,” creating and revising marketing material for educational business programs resulting in #1 student interest at the event

• Le Bistro du Beaujolais - Manager

  2005 - 2011 -Supervised kitchen and service teams, implementing new procedures to improve overall customer experience, resulting in a 10% increase of customer frequentation
  -Managed stock levels by running reports monitoring individual item sales
  -Created and maintained company website and newsletter, published newspaper articles, obtaining a 4% increase in sales
  -Setup and maintained business computer network resulting in zero down time during service hours

Formations

• Cleveland State University (Cleveland)

  Cleveland 2011 - 2014 Computer Engineering/Computer and Information Science

• Baldwin-Wallace College (Berea)

  Berea 2005 - 2009 International Business/International Studies

Réseau

• Adeline WABLE PAGNON

• Aline SALAUN

• Aude MARTINEZ

• Cedric LE ROUGE

• Christine MARTINEZ-MOIROUD

• Edouard GUYOT

• Elodie MARTINEZ

• Tatiana DE VEYRINAS (BEFAYT)