En résumé

A dynamic, numbers driven, Inside Maintenance Sales specialist, responsible for the maintenance of French Large Enterprises and Master’s degree graduated. An excellent team player, willing to assist others in order to have a significant impact on the organization’s achievement. A multi-lingual hardworker seeking new challenges.

Mes compétences :


  • SAP - Inside Maintenance Sales

    Paris 2013 - maintenant _ Drive the regional business plan for the Maintenance Services of big accounts located in France (outside the capital) and in Maghreb.
    _ Promote and sell Enterprise Support offering (for SAP and Business Objects) mostly to Large Enterprises of the direct channel.
    _ Reduce maintenance at risk by saving cases and recovering lost cases.
    _ Enable and interact with Sales organisation (AEs, SAMs, Inside Sales) and customers to position the value of SAP Support Solutions in creating value propositions.
    _ Drive Net New customers on Enterprise Support, where required.
    _ Define strategies to achieve multiple targets by building pipelines based on information on his territory.
    _ Promote and sell Extended Maintenance services
    _ Support deal execution for the Market Unit as needed
  • Business Objects - Maintenance Renewal Account Manager

    Levallois-Perret 2010 - 2013 _ Exceeded maintenance annual target in managing maintenance sales for Germany, France, Belgium and Luxembourg through direct and indirect channels.
    _ Negotiated with partners, customers, and different departments within SAP to ensure the best revenue for the organization while building customers’ satisfaction.
    _ Educated African partner organizations on the necessity to reduce the maintenance revenue loss.
    _ Followed-up with partners and LE/SME customers on their outstanding SAP maintenance (A1, B1, and Business Objects).
    _ Involved in multiple projects regarding sales and transfer processes optimization and CRM delta billing functionality.
    _ Successfully performed tasks included in the scope of a Team Leader’s responsibilities regarding consolidation of data, numbers update tracking, forecasts and PPP (problems – progresses – plan) reports as well as exchanges with managers on the best strategy to adopt for a higher team performance.
  • Tagdevin - Marketing manager

    2009 - 2010 _ Successfully developed partnership with wine growers, and convinced them on the necessity of using webmarketing to improve their image and increase their sales.
    _ Created the right marketing strategy and the communication tools relevant for the successful launch of a start-up.
    _ Effectively conducted market studies concerning new technologies (smartphones) and organic/natural wine.
    _ Generated technical sheets and the internet sites translation into English, German, Chinese and Italian.
  • Eurofins Scientific - Intern

    Nantes 2009 - 2009 _ Edited and published of a website on a laboratory specialized in the impact of pesticides on food and consumer.
    _ Created 10 flyers, which describe different bio-analyses processes and benefits.
    _ Prepared a report for the European Commission to support decision-making process on a tax regulation on supercooled (unfrozen below O°C) elements.
  • Call Center Games - Tele Sales Operator

    2007 - 2007 _ Effectively contacted around 100 prospects a day, to sell products for several companies around France.
    _ Outstanding performance (average 24 contracts won a day, average of the department: 10 a day).
  • Association ACTE - President and actor

    2005 - 2007 _ Successfully managed a student association for foreign culture and theater (80 people).
    _ Represented the association to leverage money and sponsorship, and to organize the payback with the entries.
    _ Acted two years in German plays


  • Manchester Metropolitan University MMU (Manchester)

    Manchester 2010 - 2010 commerce international
  • Université De La Sarre/Universität Des Saarlandes (Saarbrücken/Sarrebruck)

    Saarbrücken/Sarrebruck 2007 - 2008 traduction et interpretariat
  • Université Nantes

    Nantes 2005 - 2010 Anglais - Allemand
  • Lycée Alfred Kastler

    Talence 2001 - 2004 STI Electronique