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Richard ITHIER

PARIS

En résumé

Mes compétences :
Administrator
SAP

Entreprises

  • STAPLES AUSTRALIA - Reporting Analyst

    2012 - 2015 - Automate production of hundreds of customer specific Stock on Hand reports
    - Provide Excel education to sales support and sales reporting team in the head office
    - Provide monthly or quarterly dashboards to customers and management
    - Customise Excel templates for specific reports: Freight/Outbound deliveries reports, Warehouse/Storage reports, Sales/Usage reports, Customer accounts and address details, REP allocations reports
    - Liaise with SAP BI team to resolve SAP BW issues
  • STAPLES AUSTRALIA - SAP Master Data Quality Management Specialist

    2011 - 2012 Daily tracking of material master related errors with a high rate of 500 materials created daily
    Provide daily dashboard to management published on intranet using MS Access and MS Excel
    Establish business rules to reduce data errors and automate master data creation
    Create master data exception reports for error reporting
    Efficiently liaised with BI development team to produce audit/exception reports
    Help launching MaCCS; a new system to ensure material quality is realised at time of material creation request, thus cutting down the time to production from 2 days to 4 hours.
  • UNILEVER AUSTRALIA - SAP Material Master Support Specialist on MM, SD, MDM and Interfaces

    2010 - 2011
    • Involving management for project requiring data completion on a tight schedule
    • Daily team meeting for managing the workload and projects (data creation, change requests, data validation) and monitor the SLAs
    • Involvement in meetings with planners and brand leads for discussing issues, training, data and report requirements
    • Data cleansing of Alternative Units of Measures (ie. PC > SHRINK > CASE > PALLET)
    • Troubleshooting data or process issues
    • Supporting MDM team in tracking data collection, identifying key fields, with their respective department owners, auditing changes in SAP, establishing business rules, undertaking bulk data validations
    • Support in establishing Business Rules and providing tools to performed bulk validation.
    • Preparation of workshop for each department focusing on requirements in terms of data ownership , implication of delays and clear understanding of business rules
    • Preparation of daily data tracking report, weekly KPIs to identify bottlenecks in the data collection process, data entry errors and workload balancing
    • Monitoring of data migration to 3rd party systems (warehousing, online catalogue, GS1 Net, …)
  • CIBER AUSTRALIA - SAP Senior Consultant MM, IS RETAIL

    2010 - 2010 Working as SAP Support Consultant for the SAP IS RETAIL customers accross Australia/New Zealand with emphasis on interface support in XI/PI, IDOCS.
  • Sydney Institute of ERP - SAP Program Manager

    2009 - 2010 Developping SAP Foundation and Solutions cursus within Sydney around SAP ECC 6.0 in the following modules: FI, CO, MM, PP, PM, SD, ABAP.
  • Konica Minolta Printing Solutions Asia - SAP and IT Administrator

    2002 - 2009 Konica Minolta Printing Solutions is a distributor of printing solutions throughout Asia Pacific Region (covering Australia, New Zealand, Singapore, China, Hong Kong, Vietnam, Malaysia, India, Cambodia)

    SAP administration & support (MM, SD, FI/CO, BASIS):
    ? SAP 1st level support with contact to 2nd level support in Holland
    ? Support for SAP users across Asia Pacific region:
    o Australia: 8 users Logistics, Sales, Finance
    o Singapore: 4 users Sales Managers for Singapore, Asia, Malaysia,
    o China: 4 users Sales Managers
    o Hong Kong: 3 users Warehouse personnel for pick and pack
    ? Resolution of issues and system configuration
    ? Implementation of new processes in SAP and unit testing of new configuration
    ? Creation and maintenance of the SAP training documentation
    ? Creation of reports in and outside of SAP: KPIs, Sales, Sales through, inventory using ABAP, SAP Query, MS Excel
    ? Preparation for stock take, price update, sales price, end of period activities
    ? Preparation of specifications for reports and developments
    ? Data migration plan for merger with Konica Minolta Business Solutions

    IT administration & support throughout Asia Pacific region (AU, NZ, HK, SING):
    ? Implement PC usage policies, network backup and disaster recovery procedures
    ? Asset tracking, IT equipment purchasing, Volume licensing, Contract with PC suppliers
    ? VPN connections (via CITRIX server or VPN link)
    ? Implement ACT CRM solution
    ? Internet domain management

    Achievements
    ? Cost savings: about $100K for automating several functions and reports within the company.
  • Volkswagen - SAP consultant

    Villers-Cotterets 1997 - 2001 Volkswagen Group UK – Milton Keynes, England
    Volkswagen Group UK is the british importer for the Volkswagen car and truck brands: VW, AUDI, SEAT, SKODA, BUGATTI, SCANIA, BENTLEY

    As part of the VW-SAPHIR rollout team I worked for the following projects/missions:

    Rolls Royce Ltd Crewe, England Jan 2001 – Mar 2001
    Data migration role for MM module with use of LSMW (MM, BASIS)

    Svenska Volkswagen Sodertalje, Sweden May 2000 – Jan 2001
    Initiate and establish local SAP support (MM, SD, WM)

    EuroDepot support – VW Gmbh Kassel, Germany Aug 1999 – May 2000
    SAP support coordinator for non German speaking countries

    Saphir – Volkswagen France Villers Cotteret-France June 1998 – Feb 1999
    MM implementation and customising – SAPSCRIPT/ABAP4 (MM, BASIS)

    Volkswagen UK Milton Keynes, UK Nov 1997 – May 1998
    SAP Consultant – SAPSCRIPT/ABAP4 (MM, SD, BASIS)

Formations

  • Université Paris 12 Val De Marne

    Saint Maur 1995 - 1996 DESS Ingenerie des Systemes d'Information/System Engineering
  • Université Marne La Vallee (Marne La Vallee)

    Marne La Vallee 1994 - 1995 Master in Computer Science
  • University Of Central Lancashire (Preston)

    Preston 1991 - 1993 Bachelor of Science in Business Information Systems with Management
  • University Of California At Berkeley (Berkeley)

    Berkeley 1989 - 1990 Pascal, LISP, FORTRAN, US accounting
  • Lycée Flora Tristan

    Noisy Le Grand 1979 - 1983 Terminal C

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