Robert MCDONNELL

En résumé

Entreprises

• Boeing - Lead Solution Architect

  2014 - 2014 Defining the IT solutions architecture to optimize and transform the UK Ministry of Defence's Supply Chain Management (SCM) & Logistics business.
  New role, reporting to the Chief Architect of Boeing. Responsible for designing the target architecture for the transformation of the supply chain business. Managed major issues arising from the transfer of critical IT systems to Boeing from HP control. Resigned in order to relocate family to live in France.

• Hewlett Packard - Architecture & Technology Capability Manager

  COURTABOEUF 2011 - 2013 Led and managed a team of Technical Architects, Design Leads and Project Technical Leads on the Defence Logistics Account.
  
  * Led a pool of solution architects and technical experts, assigned roles, set goals and objectives with KPIs. Ensured staff development included training and reviewing mid-year & full year performance, set ratings and managed rewards and recognition.
  
  * Mentored two team members to achieve successful promotions to Expert level.
  
  * Designed SOA & EAI components for MJDI whilst also performing the Integration Manager role.
  
  * Acted as High Performance Organisation Coach for ATG & Logistics to successfully raise staff engagement and job satisfaction scores
  
  * Delivered process and communication improvements as member of the Account Quality Circle.

• Hewlett Packard - MJDI Integration Manager

  COURTABOEUF 2010 - 2014 Responsible for ensuring the successful integration and delivery of a nationally significant logistics and inventory management systems programme (MJDI) valued at +GBP 70m.
  * Achieved the successful delivery of multiple projects working with numerous suppliers, organisations and technologies 1 year ahead of schedule.

• Electronic Data Systems - Account Engineering Support Manager

  Texas 2009 - 2009 Electronic Data Systems (EDS) -Defence Logistics Account
  Engineering Support Manager
  New role within Defence Logistics tasked with improving software engineering practices and increasing customer satisfaction on project delivery and support.
  * Defined and executed strategy for improving the quality, reliability, responsiveness and efficiency of applications development and systems support teams.
  
  * Achieved improvements in project delivery execution and reduced costly failures in the delivery lifecycle.
  
  * Raised customer's supplier satisfaction feedback scores to the highest score across all Defence accounts from a previously lowest rating.

• British Airways PLC - In-Flight Service - Business Information Manager

  2006 - 2008 Managed the provision and presentation of critical business intelligence to support In-flight Service (IFS), one of the biggest departments in BA, with over 15,000 staff and a budget close to GBP 1bn.
  
  * Led, managed and developed a team of data analysts based in the UK and India to ensure the delivery of business intelligence to the IFS Leadership team, the Fleet and Crew Management areas, the Catering Operations and Cabin Logistics sections and the Programme Office.
  
  * Influenced the Change Management strategy. Held responsibility for the development of a variety of systems that are used to support IFS. E.g. Crew Management System (CMS), Onboard Tracker (OBT) a system used on all BA flights.
  
  * Improved customer satisfaction scores measured by the Customer Services department.

• British Airways PLC - IT Operations - Capacity Management Consultant

  2004 - 2006 Reported to the Head of IT Operations and responsible for supporting service delivery by ensuring the successful function of the Capacity & Performance Management section according to ITIL standards.

• British Airways PLC - Manager

  2002 - 2004 British Airways PLC - CTO Office
  Tools & Methodology Manager
  Reported to the CTO and responsible for setting policies and standards for AD processes & tools used by software development groups within IT Delivery. This role directly influenced the productivity and quality of the IM Department and saved GBP 100ks in software license costs alone.

• British Airways PLC - IT Strategy & Infrastructure - Development Infrastructure Specialist

  2001 - 2002 Responsible for improving efficiency and effectiveness of Applications Development community within BA by ensuring best practices and tools were acquired and utilized.

• British Airways PLC - Networks Product Manager

  1998 - 2001 Managed the portfolio of Voice & Data network services including budgeting and cost management and supplier management activities.

• British Airways PLC - IT Operations - Time Support Manager

  1997 - 1998 Managed a team of 25+ analysts supporting mission critical systems in a culture of well managed change and high quality testing processes and procedures.

• British Airways PLC - IT Operations - Principal Support Analyst

  1985 - 1996 Led a team of support analysts and project managed several application and infrastructure projects. Provided 24x7x365 onsite system and application software coverage to mission critical systems.

• British Airways PLC - Application Software Developer

  1983 - 1985 Specified, coded and tested new reservations and inventory management applications which were used globally via a worldwide network.

Formations

• St Paul'S RC College (Sunbury Upon Thames)

  Sunbury Upon Thames 1975 - 1977 A Levels
  
  * Cardinal Godfrey RC School: GCEs Maths, English Literature, English Language, Physics, Art, French.

• Cardinal Godfrey RC School (Ashford)

  Ashford 1970 - 1975 GCEs

Réseau

• Direction Du Recrutement SOPRA STERIA

• Philippe ZOURABICHVILI