Menu

Romain DELOLME

COURBEVOIE

En résumé

COMPÉTENCES SPECIFIQUES

► Développement RH et RSE dans les secteurs du luxe et de la relocation à l’international
► Suivi de projets Asie Pacifique et Europe groupe
► Gestion et contrôle de prestataires

► Bilingue Français/Anglais

Mes compétences :
International
Mobilité
Mobilité internationale

Entreprises

  • Santa Fe group - CSR consultant

    2012 - maintenant
  • American Express - - Lifestyle department concierge

    RUEIL MALMAISON 2010 - 2011 ► Handling specific customer portfolio - Platinum and Centurion card holder, contract up to 30 K euros.

    ► In charge of fulfilling very demanding and daily customers’ expectations, strengthened with a worldwide follow up.

    ► Ensure that all type of services are compliant with the company policy and law, check on supplier`s quality services and report.

    ► Creation of supplier`s contract with the legal department.

    ► Make sure that all services are strictly compliant with national/international bank processes.
  • Shangri La Hotel Vancouver CANADA - Assistant Chef concierge

    2009 - 2010 ► In charge of ``living Shangri-La`` residence
    guest`s arrangements (leisure, tourism, flights)(290 condominiums)

    ► Negotiating services details with suppliers and manage the follow-up.
  • Disneyland Paris - Team Leader/Assistant manager ? « New York » et « Newport Bay Club » hotels

    Chessy 2007 - 2008 ► Management of a 20 people, ``cast member`` team.

    ► Negotiating with unions on daily working conditions and security compliance.

    ► Acting as manager: monitoring supplier`s daily cleaning of convention center ( 5000 m2), and performances specifications.
  • DISNEYWORLD USA - Chef de Rang - part time/University Central Florida

    2006 - 2007 ► « Chefs de France » restaurant of Paul Bocuse, Orlando USA : in charge restaurant service /studying at Central Florida University

    ► Part time management studies at the Central Florida university of Orlando
  • 2002- 2007 Expériences - Chef de rang / housekeeping

    2002 - 2006 ► Radisson hotel sas, Assistant Head housekeeper


    ► Novotel hotel Toulouse :in charge of restaurant service

Formations