MARRAKECH
For the past 19 years, I've worked for the hospitality industry where my career path allowed me to develop the ability to work in different environments and cultures, in the US, in France, in Switzerland and Morocco. I've opened and enjoyed working in the Washington, DC area in a very popular French brasserie where I was in charge of all operations. After 8 years, I felt that it was time for me to move to fresh new challenges, that sent me to a brief stint with the hotel industry in France, where I also took cooking classes and did an internship as a line-cook for the Chapon fin 1* with Chef Frank Feregutti, MOF 2000 and Cordeillan Bages 2** with Chef Thierry Marx . Upon my return to the States, I joined a pre-opening team for a multiple outlets restaurant as a Food and Beverage Manager. While the job initially presented challenges and had been extremely educational for me since I also was part of a second pre-opening team of its sister restaurant, (My duties included reviewing architectural plans for the F&B , advising the bar and kitchen designers ,training the entire front of the house staff, writing SOP’s for all the FOH departments and designing the complete beverage program), I felt that after almost four great years it was time for me to look for greater challenges that landed me a job as a General manager / Wine Director in charge of all operations at indebleu where I was in charge also of the repositioning and reopening team . I enjoyed so much these Challenges that few years later I accepted a great opportunity to do the same for Mandarin Oriental Hotel Group in Geneva then Marrakech where as a Food and Beverage Director I was Responsible for the pre-opening team with the opening of multiple outlets of different concepts according to the standards set by the company. These competencies led me to accept a position as a director of operations and international development where my main focus was to conceptualize the operation and sell it to franchisee and investors from different parts of the world.I am an entrepreneurial, highly efficient and ambitious hospitality professional with strong experience in all aspects of Food & Beverage Management and hotel operation. In the pre-opening or opening phases I not only demonstrate an impeccable composure and calm throughout the project but also I demonstrate great organizational skills, leadership and I can instill a “ can-do” attitude within the team .in the operation I demonstrate excellence in achieving guest satisfaction by implementing and increasing brand standards, am creative in generating new revenue streams, very successful in motivating and developing team members and I exceed bottom line expectations by maximizing revenues through constant up selling and reviewing of operating costs. I am indeed very passionate about my work and about the hospitality industry in general, hence my eagerness to learn more and know more.I am extremely enthusiastic and motivated and my outgoing personality earned me a loyal following that have become true friends as well as very loyal guests. On my list of goals for the near future is the opening of resorts and/or city hotels as a director of operations and then move into a General Manager position. It is with that in mind that I always look for positions and groups that will help me grow even more into the industry ;During my time in DC, my position evolved into overseeing dining rooms, bars, lounges and kitchen staff, in some of the busiest and trendiest establishments in the nation’s capital where My taste for high standards and quality have been put into practice by catering to different “Heads of States” and overseeing their prestigious events; I regularly hosted White House officials, Senators, Members of Congress, diplomats, celebrities and lobbyists, as well as downtown workers All along my career it has been my job to ensure that everyone, no matter his or her status, felt not only welcome, but also at home in our establish
Mes compétences :
Revenue management
Food and beverage
Hôtellerie de luxe
Pas de formation renseignée
