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Salma MOUKBIL

VAUCRESSON

En résumé

Pas de description

Entreprises

  • Toyota Du Maroc - Responsable relation client (CRM-Manager)

    VAUCRESSON maintenant Managing the CRM Departement:
    Implement a Customer Centric Vision within all company departments
    Ensure proper planning and implementation of Customers' communication strategy
    Lead transversal projects to Increase customer loyalty & endorsement
    Database management & profiling
    Lead CRM projects that encompasses: Scripting,Sales force automation, claims mgt automation
    Develop & implement annual direct marketing plan Digital strategy developement including social media,
  • Toyota Du Maroc - Product Manager

    VAUCRESSON 2007 - 2009 Ensure an effective product management by actively collaborating in the development of annual marketing plans, defining products marketing strategies, implementing specific marketing projects, managing competitive intelligence and market analysis.
  • Toyota Du Maroc - Assistant Product Manager

    VAUCRESSON 2005 - 2007 Market Analysis
    Competitive analysis
    Media review
    Trade marketing
    Sale force training
    developement of specific sales tools materials
    Communication plan deployement
    Product specifications definition
    grading
    product launch

Formations

  • Université Al Akhawayn (Ifrane)

    Ifrane 2001 - 2005 Business administration/Major Finance/Minor Marketing

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