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Samia LOGRADA

Le Pont de Claix

En résumé

A polyvalent, flexible, service-oriented person with a great problem-solving skills and always meets the deadlines.
An accomplished analyst with an excellent track record of driving key projects, possessing expertise in diagnostic, process implementation and marketing analysis.

Mes compétences :
Pricing
Gestion de projet
Optimisation des process
Gestion de la relation client
Amélioration continue

Entreprises

  • Becton Dickinson - Price Coordinator and Business Intelligence

    Le Pont de Claix 2013 - maintenant Manage the pricing and competitive data for Pharmaceutical System Europe MEA reporting to the Marketing Director Europe MEA& North America.
    • Price Setting – Definition and Implementation of price guidelines for specifics products features. Objective is to better harmonize our prices by giving a pricing tool to our sales force team.
    • Price diagnostic for Europe region to determine our price level. The outcome of this diagnostic was the definition and execution of a price excellence road map.
    • Price Execution & Monitoring - Definition, implementation and monitoring of a price execution
    process (quote to invoice) to overcome a lack of visibility and harmonization of our pricing.

  • Becton Dickinson - International Customer Service Representative

    Le Pont de Claix 2012 - 2013 Manage the customer relationship while being a support the sales force team and maintaining KPI.
    • Create and maintain customer satisfaction through order management and shipping optimisation
    • Support to Sales Representative in optimizing sales performance
    • Continuous improvement: process optimization, collaborative approach, and service level.
    • Management of a collaborative planning.

  • Concorde Logistics - Project Manager and Operational Support

    2009 - 2010 Manage continuous improvement and day-to-day support for the fluctuation of the activity, reporting to the site director.
    • Project management: inventory reconciliation and Implementation of an EDI.
    Optimization of our products database through the creation of a centralized tool to replace the 3 existing systems. The design of the centralized tool and the cleansing of the inventory were done after the audit of our practices and by conducting technical meting with our IT partners worldwide.
    • Technical support for all units of the company (problem solving, training)

  • Concorde Logistics SAS - International Customer Service Representative

    2008 - 2009 • Create and maintain customer satisfaction through order processing
    • Ensure shipment of goods with carriers.

  • SARL Fruits et Légumes Passion - Algeria - Assistant to the Director

    2006 - 2006 Internship.
    Financial study and management of the factory (HR & Training, Customer relation, administration)

  • Stryker France - Marketing Strategic

    2004 - 2005 Internship.
    • Strategic analysis and reorganization of the sales team’s organization to optimize the revenue by spending time and money on strategic accounts.
    • Customer centricity: understand and Identify customers structural change to optimize sales approach
    • Evaluation and launching of a new range of products though customer interview, communication tool and presentations to customers.

  • E. Leclerc - Assistante merchandising

    Ivry-sur-Seine 2003 - 2003 Internship.
    • Optimization of our products presentation (shelves’ reorganization).
    • Customer focus: conduct customers interview to optimize our services offer.

  • Lyon en Vogue - Créatrice de l'association, administration

    2003 - 2003 Activité:
    Promouvoir les jeunes créateurs de mode lyonnais en organisant des évenements: défilé de mode et soirées.

    Mission:
    Création de l’association, recherche de fonds, contact avec les créateurs
    Organisation d’évènements : défilé de mode dans un club « VIP » lyonnais (le Cube) au profit de l’association parisienne « Les Petits Princes »
    Communication avec la presse et la télévision

  • Liaison Scotland Ltd. - Assistante de communication

    2002 - 2002 Activité de l'entreprise:
    Communication en B to B via des magazines professionnels.

    Missions: (Stage)
    Organisation d’évènements tel que « The Sexual Health Week », communication pour les entreprises régionales (presse professionnelle).

Formations

  • Boise State University (Boise)

    Boise 2005 - 2006 Marketing Management

  • Groupe ESC- INSEEC Alpes Savoie

    Chambery 2003 - 2007 Master Marketing

    2015: Boise State University (USA) - Major International Marketing

  • IUT B Lyon 1

    Villeurbanne 2000 - 2002 DUT Techniques de commercialisation

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