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Sarah UWERA

  • Convention center
  • Chargée de clientèle

En résumé

Mes compétences :
Leadership
Innovation
Gestion de la relation client
Prise de décision
Assistance client
Amélioration de la productivité
Gestion d'équipe

Entreprises

  • Convention center - Chargée de clientèle

    Communication | Kigali 2016 - maintenant -Develop key relationships with clients
    -Ensure customer satisfaction through promoting excellence service.
    -Respond to customer complaints professionally.
    -Maintain quality control for all activities
    -Analyze staff evaluations and feedback to improve the customer’s experience
    -Oversee health code compliance and sanitation standards.
    -Seek ways to cut waste and decrease operational costs.
    -Train new employees and provide ongoing training for all staff.
    -contribute to team effort by accomplishing related results.
  • Radisson Hotel Group - Supervisor

    Communication | 2016 - 2019

Formations

  • KIGALI INDEPENDENT UNIVERSITY (Kigali)

    Kigali 2012 - 2015 Bachelor's Degree

Réseau

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