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ClubMed
- Night Auditor / Receptionist
2015 - maintenant
Receptionist
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Skills: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Supply Management.
Night Auditor
- Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Run End of day process / Night audit process on the Property management software.
- Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
- Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
- Verifies all account postings and balances made during the day by front desk cashier and agents. Monitors the current status of coupon, Discount, and other promotional programs.
Skills: Customer service, communication, reasoning, writing, speaking, listening, and coordination, spreadsheet software, word processing, and facilities management programs, Hotel software, and Resort Data Processing software
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IGESA
- Youth leader / Lifeguard and Health Assistant
BASTIA
2015 - 2015
Knowledge of child and youth development, including physical, psychosocial, and educational aspects of development Plan, originate, organize, and carry out daily and special programs Live and work in a community residential setting providing care for children with special medical, physical, emotional, social needs. Creating shows, activities, and events for kids.
Work shifts as a Lifeguard, Maintain constant surveillance and visually scan assigned area of responsibility every 10 seconds. Walk the area to monitor activities, provide instructions, and prevent accidents. Provide general information on pool operations to members. Caution swimmers regarding unsafe practices and safety hazards, enforce pool rules and regulations. Respond to all illness and injury incidents around the entire pool facility immediately and appropriately. This includes, but not limited to performing Lifeguarding skills, First Aid, CPR, and other until arrival of emergency medical services. Rescue swimmers in danger of drowning. Inspect facilities regularly and report any unsafe conditions/equipment to facilities manager immediately. Perform pool chemical checks at designated times. Keep accurate records of pool usage, chemical levels, pool closures and more for the Beach.
Work shifts as a Health Assistant
Dealing with sprains and strains, avoiding wound infections, minor burns and scalds, minor head injuries, insect and animal bites, minor eye injuries, Injuries to the back, shoulders and chest and many other minor injuries.
Prevention aimed towards youth leaders and kids about the different situations that can be risky for them
Dealing with cases of panic attack, sleepwalking, and others
Preventing and stopping the spreading of an epidemic of conjunctivitis, gastroenteritis.
Evaluating the gravity of a situation and deciding whether there was need to evacuate to the continent or not.
Skills: Lifeguard, Sports, Animation, Leadership, Team Player, Team Building, Management, Leadership.
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Holiday Trav-L-Park
- Manager / Marketing Executive
2014 - 2015
Retail Operations (Shift Supervisor) / Hospitality Operations / Events Oversee activities directly related to providing services. Direct and coordinate activities of businesses or departments concerned with the sales. Manage staff, preparing work schedules and assigning specific duties. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
E-marketing: Keeping an eye on all the socials networks and the Customer reviews sites. Facebook, Pintrest, Instagram. Creating a Website for the Holiday Food Mart;
http://holiday-food-mart.weebly.com/
Communicating with target audiences and managing customer relationships. Sourcing advertising opportunities and placing adverts on different social networks Managing the production of marketing materials, including leaflets, posters/images, and flyers. Organizing and attending events Contributing to, and developing, marketing plans and strategies.
Skills: Manager, Marketing Manager, Leadership, Decision Making and Problem Solving, Training, Team Building, Planning, Business/Marketing Planning, Advertising, Event Organization
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Fuerza Latina
- President / Founder / Manager / Marketing Executive and Dance Instructor
2013 - maintenant
Providing private dance class to anybody willing to learn Latin dance.
http://fuerza-latina.weebly.com/
Skills: Sport, Dance, Animation, Creativity, Customer Care, Customer Communications, Creative Thinker, Communication Skills, Management, Problem Solving, Training, Planning, Advertising, Marketing, Advertising, Event Organization, Event, Marketing, Business Communication, English, B2B Marketing, Customer Service, New Business Development, Social Media Marketing, Research, Business Development, Social Media
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TooTooMoo
- Waiter
2013 - 2013
Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers. Take orders from patrons for food or beverages. Present menus to patrons and answer questions about menu items, making recommendations upon request. Clean tables or counters after patrons have finished dining.
Skills: COMMUNICATION
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Tootoomoo
- Marketing Executive
2013 - 2013
E-marketing: Keeping an eye on all the socials networks and the Customer reviews sites. Facebook, Twitter, Pintrest, Mailchimp, Sproutsocial, and Hungryhouse.
Liaising and networking with a range of stakeholders including customers, colleagues, and partner organizations.
Communicating with target audiences and managing customer relationships.
Sourcing advertising opportunities and placing adverts in the press - local publications
Managing the production of marketing materials, including leaflets, posters/images, and flyers.
Organizing photo shoots.
Maintaining and updating customer databases.
Organizing and attending events such as receptions, exhibitions, 60th Birthday Party, and evening of complimentary cocktails and tasty bites.
Contributing to, and developing, marketing plans and strategies.
Supporting the Business owner and other colleagues.
At Tootoomoo 12 Crouch End Hill, Crouch End, London
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U Express
- Department supervisor / department employee
2013 - 2013
Transport and shelving of the products. Storage, conditioning, realization of inventory counts.
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Holiday Trav-L-Park
- Lifeguard
2012 - 2012
Work shifts as a Lifeguard
• Maintain constant surveillance and visually scan assigned area of responsibility every 10 seconds. Walk the area to monitor activities, provide instructions, and prevent accidents.
• Provide general information on pool operations to members. Caution swimmers regarding unsafe practices and safety hazards, enforce pool rules and regulations.
• Respond to all illness and injury incidents around the entire pool facility immediately and appropriately. This includes, but not limited to performing Lifeguarding skills, First Aid, CPR, and other until arrival of emergency medical services.
• Rescue swimmers in danger of drowning.
• Maintain a clean, safe and orderly pool, deck, Aquatics Office, and Locker rooms. Inspect facilities regularly and report any unsafe conditions/equipment to supervisor or facilities manager immediately.
• Perform pool chemical checks at designated times.
• Keep accurate records of pool usage, chemical levels, pool closures, etc.
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Holiday Trav-L-Park
- Young Manager / Retail Operations (Shift Supervisor) / Hospitality Operations / Fall - Events
2012 - 2012
Gérer, diriger, encourager, surveiller et même récompenser les équipes sous ma responsabilité, trouver de nouvelles idées pour améliorer l’image et les services proposés aux clients, s’assurer du bien-être des clients et répondre à leur attente, assurer un suivi des projets avec le directeur, former les nouvelles recrues aux différents jobs au camping de Virginia Beach "Holiday Trav-L-Park" 1075 General Booth Boulevard Virginia Beach, VA 23451, USA, Directeurs Philip UPTON et Virginia BOSHER.
Oversee activities directly related to providing services. Direct and coordinate activities of businesses or departments concerned with the sales. Manage staff, preparing work schedules and assigning specific duties. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Skills: Communication Skills, Management, Problem Solving, Training, Inventory Management, Team Building, Planning, Advertising, Organizational Leadership
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IGESA
- Youth leader & Activity leader
BASTIA
2011 - 2011
Youth leader in the Hotel-Club IGESA
Knowledge of child and youth development, including physical, psychosocial, and educational aspects of development Plan, originate, organize, and carry out daily and special programs Live and work in a community residential setting providing care for children with special medical, physical, emotional, social needs. Creating shows, activities, and events for kids and adults
Skills: Sport, Dance, Animation, Creativity, Child Care, Customer Care, Customer Communications, Leadership, Creative Thinker, Team Player
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Holiday Trav-L-Park
- Cashier, Shop surveillant, Activity leader, Gardener, Person in charge of the Game-room, Trainer
2011 - 2011
Welcome the customers when they chose their products. Type manually the prices of products on the cash register. We so obtain the sum which the customer has to pay. Perceive the sum which the customer has to pay in cash, in check or with a credit card. Give change and give a receipt back to the customer and fill the bags of the customers. At the end of the day, verify that the amount of the recipe of the day corresponds to the made sales and to report it to the person in charge of the cash registers or the manager. Creation and animation of events and activities. Watch the physical and emotional security of the children. Works at the maintenance of the grounds, wood and gardens. Control the identity of the entering people. Train the students from France, China, Quebec to the different jobs.
Skills: Register/ Cashier, Security, Customer Care, Customer Communications, Customer Relationship Management, trainer
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IGESA
- Youth leader & Activity leader
BASTIA
2010 - 2010
Youth leader in the Hotel-Club IGESA
Knowledge of child and youth development, including physical, psychosocial, and educational aspects of development Plan, originate, organize, and carry out daily and special programs Live and work in a community residential setting providing care for children with special medical, physical, emotional, social needs. Creating shows, activities, and events for kids and adults
Skills: Sport, Dance, Animation, Creativity, Child Care, Customer Care, Customer Communications, Leadership, Creative Thinker, Team Player
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IGESA
- Assistant manager, Reception, Waiter, Gardener, Apprentice chef
BASTIA
2010 - 2010
Reception, Waiter, Gardener, Apprentice chef, Assistant manager. I learned how every department of the Hotel work and then I learn how to manage and take decision, hire people which match the job descriptions. How to supervise jobs, and communicate objectives everyday.
Skills: Analytical Skills, Observation, Management
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CEFAM
- School's social life
2009 - 2012
Promotion Club's member and Parties 'Organisation, Mascot,
Supporting role in a promotional short film (Bref)
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Martouret
- BAFA youth leader / lifeguard
2009 - 2009
Handicapped children and social services children accompanying.
Youth leader / lifeguard
Knowledge of child and youth development, including physical, psychosocial, and educational aspects of development Plan, originate, organize, and carry out daily and special programs Live and work in a community residential setting providing care for children with special medical, physical, emotional, social needs. Creating shows, activities, and events for Handicapped children. Social services children accompanying.
Skills: Sport, Animation, Creativity, Child Care, Leadership, Creative Thinker, Team Player
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IGESA
- Youth leader / lifeguard & Head of convoy
BASTIA
2009 - 2009
Youth leader / lifeguard & Head of convoy for IGESA in Beyssac.
Department of National Defence families' children accompanying
Knowledge of child and youth development, including physical, psychosocial, and educational aspects of development Plan, originate, organize, and carry out daily and special programs Live and work in a community residential setting providing care for children with special medical, physical, emotional, social needs. Creating shows, activities, and events for kids Work shifts as a Lifeguard, Maintain constant surveillance and visually scan assigned area of responsibility every 10 seconds. Walk the area to monitor activities, provide instructions, and prevent accidents. Provide general information on pool operations to members. Caution swimmers regarding unsafe practices and safety hazards, enforce pool rules and regulations. Respond to all illness and injury incidents around the entire pool facility immediately and appropriately. This includes, but not limited to performing Lifeguarding skills, First Aid, CPR, and other until arrival of emergency medical services. Rescue swimmers in danger of drowning. Maintain a clean, safe and orderly pool, deck, Aquatics Office, and Locker rooms. Inspect facilities regularly and report any unsafe conditions/equipment to supervisor or facilities manager immediately. Perform pool chemical checks at designated times. Keep accurate records of pool usage, chemical levels, pool closures, etc.
Skills: Lifeguard, Sports, Animation, Leadership, Team Player, Team Building.
