Mes compétences :
Sport
Webmarketing
Gestion
Communication
Internet
Service client
Vente
Entreprises
Printerpix
- Customer service representative
2015 - maintenant
Decathlon France
- Sports Advisor
Villeneuve d'Ascq 2014 - 2015Advised sports customers on their choices to meet their needs
Welcomed and interacted with the customers to meet their expectations
Inventory management and ordering of products
Promoted services of the store to develop loyalty of customers
Guaranteed reliable after-sales services
Result mountain sector: sales growth about 10% for the period
Louis Vuitton
- Versatile employee
Paris2014 - 2014Controled quality products returned by shops (140 products per day), involved in a team of 20 employees
Established inventories
Organization of the warehouse according to the flow of products
Preparation of private sales events : ephemeral sales of products in Paris for Louis Vuitton’s employees
DECASPORT
- Sales representative and e-marketing manager
2010 - 2013Sales of sports equipments for local authorities and associations in the Paris urban district
In charge of customer relationship and customers portfolio (around 100 customers)
Optimization of the web site referencing (Search Engine Marketing and Search Engine Optimization), updates, writing newsletters, E-marketing analysis and business intelligence (increase of Internet sales (+200%) and website attendance (+100%))
Established reports and custom plans for the manufacture team
TECHNICITY - tennis store
- Student Internship
2009 - 2010Optimization of the web site referencing (Search Engine Marketing and Search Engine Optimization), updates, writing newsletters, E-marketing analysis and business intelligence
Badminton Club Eragny
- Coach and sport director
2006 - 2013Trained adults and children players (group of 20 players)
Organization of badminton training camps every holidays (around 10-15 players)
Development of the quality label “ecole de badminton” (number of young players grown by 25%)
Managed a team (6 persons) for the organization of a National Tournament: communication, scheduled tasks, players’ inscriptions, sponsoring, checking of the work progress…
