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Thibault JOSSE

MUANG LA

En résumé

Motivated, adaptable and innovative, I am always looking for new challenges and personal goals to achieve.

During my experiences overseas I successfully combined my education and past experiences with work and other commitments showing myself to be self-motivated, organised and capable of working under pressure.

I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team. In short, I am reliable, trustworthy, hardworking and eager to life shaping challenges and have a genuine interest in Hospitality and catering industry.

Mes compétences :
Pragmatic
Responsive
Sociable

Entreprises

  • Tangor, Restaurant Bar & Lounge, Luang Prabang LAOS - Managing Director & Owner

    2012 - maintenant General Management of all operations on the property.

  • Muang La Resort and Spa, a secret retreats hotel, LAOS - General Manager

    2010 - 2012 Job description:

    - Planning and organising accommodation, catering and other hotel services; promoting and marketing the business;
    - Managing budgets and financial plans as well as controlling expenditure;
    maintaining statistical and financial records;
    - Setting and achieving sales and profit targets;analysing sales figures
    - Recruiting, training and monitoring staff
    - Planning work schedules for individuals and teams;
    - Meeting and greeting customers when they arrive at the resort
    - Dealing with customer complaints and comments;
    - Supervising maintenance, supplies, renovations and furnishings;
    - Dealing with contractors and suppliers;
    - Ensuring security and relationship with local authority are effective;
    - Carrying out inspections of property and services;
    - Ensuring compliance with licensing Lao laws, health and safety and other statutory regulations.
    - Organizing activities of the guests during his stay
    - Making the experience of the guest at Muang La resort an unforgettable experience

  • Servair Abidjan, Côté d'Ivoire - Methods and process manager

    2009 - 2010 - Responsible of improving efficiency and re activity through methods and process on the catering unit of Servair group in Ivory Coast. (Kanban and wash'n pack process)

    - Redefinition of the catering public offer in Abidjan national airport.

    - Creation of a safety and quality plan for the unit of SERVAIR Abidjan in order to be in compliance with the certification FAA (Federal Aviation Administration) of the International Airport.

    - Management of the catering public offer on the city of Abidjan

  • AIR FRANCE-KLM - Assistant manager field marketing for Europe and North Africa area

    Paris 2008 - 2009 - Commercialization of the Bluenity website

    - Management of the Crescendo application, trade incentive program dedicated to travel agents in Europe and North Africa.

Formations

Réseau

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