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Thierry AUGE

Paris

Electionseuropéennes 2024

RETROUVEZ GRATUITEMENTLe résultat des européennes à Massy ainsi que le résultat des européennes en Seine-Maritime.

En résumé

Mes compétences :
Lean / Six Sigma
ISO9001, TL9000 & ISO 14001
ISO 9001, TL9000 & ISO 14001 Auditor
AIM level 2
Total Quality

Entreprises

  • Alcatel Lucent - Quality Manager Orange France & Quality Coordinator Orange Global Account

    Paris 2001 - maintenant Quality / Processes:
    Quality Systems Management (CIP, OLP, AIM)
    ISO9000, TL9000 and ISO14001 standards, Internal auditor. KPI Framework.
    Customer Quality & Processes management, improvement, optimization

    Customer contact:
    Satisfaction management, Customer satisfaction surveys: Preparation, analysis, action plans.
    Customer network Steering Committee (communication, performance)
    Answers to Offers/Contracts, Customer questionnaires

    Management:
    Projects: CCI, CDO, PMP, CSAT, PPE, FMEA, Risks Analysis, Lessons Learnt.
    Audits: ISO9000 / TL9000 and ISO14001 for all Alcatel-lucent France sites: evaluation, management of preventive & corrective actions plan follow-up on ALU sites.
    DR (Design Review), PDA (Project Design Acceptance)

    CCLES:
    Central Correspondant Local Environmental & Security

    Telecom:
    fix, mobile
    Customer acceptance

    Languages:
    Fluent: English, French
    Basic knowledge: Spanish

Formations

Réseau

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