NANTES
Responsable du Support Technique chez iAdvize depuis 2013, mon métier me passionne. Alliant expertise technique et relationnel client, j'ai à cœur de faire performer mon équipe afin d'offrir la meilleure qualité de service à nos clients.
iAdvize (www.iadvize.com) is a real-time customer engagement platform (Click to Chat, Click to Call, Click to Video, Click to Community), combined with a behavioural targeting engine. iAdvize’s mission to work alongside companies that want to add a human touch to online customer service and thereby increase conversion rates and optimise customer satisfaction and loyalty.
Created in February 2010, iAdvize was co-founded by Julien Hervouët and Jonathan Gueron. Today, iAdvize is a leading real time customer engagement platform in Europe, chosen by more than 2,500 companies throughout Europe. At this moment, 120 people, from 8 different countries work for iAdvize in Nantes, just 30 minutes away from the French Atlantic coast.
In 2015, iAdvize came fifth in Great Place To Work’s ranking of companies with less than 500 employees. We also received a special prize for the most « innovative and fun-loving » company .
Mes compétences :
Windows server 2000
DNS
DHCP
AD 2000
PATROL
TCP/IP
SMS 2003
TSM
Administration système
Maintenance informatique
Microsoft Windows
Management
Gestion de la relation client
Gestion de projet
Jira
Zendesk
