Vincent DUMAS

En résumé

Entreprises

• Société Générale - Investment Banking - IT Project Manager

  PARIS 2010 - maintenant Business perimeter : Equity Derivatives (Trading, Portfolio and deal management, P&L, Risk Analysis, VAR) and Structured Finance (KYC, Securitization, Trade Finance, Loan)
  
  Responsibilities as Project Manager :
  
  - Manage and coordinate IT production transversal project with worldwide multidisciplinary teams
  
  Key Project Achievements
  
  • Digital Transformation : align IT production teams organization and tools with new Agile method specific requirements. Objective is to cope with an increase by 100% of applicative release and offer customer support on mobiles devices
  
  • Infrastructure project : coordination of a new server provisioning service implementation using private cloud and new deployment tool to increase reactivity and reduce cost (around -50% on invoice)
  
  • Implementation of Lean Management method to increase team efficiency (+20% of productivity increase) and quality of service (2 teams, 20 people)
  
  • Service Desk deployment : creation of a level 1 service desk support operated in a managed services model (2 teams, 15 people involved)
  
  • Offshoring : manage the transfer of partial support activity to India, in shared model, to reach 25% of teams resources located in India.
  
  • “Follow The Sun” Model deployment : manage IT teams organization changes between Europe, Amer and Asian teams to provide round the clock customer support (5 teams, ~50 people involved)
  
  • ITSM Tool migration : manage the replacement of the existing ITSM tool by new ServiceNow product. Over 300 users involved across 7 work streams

• Société Générale - Investment Banking - IT Project Manager

  PARIS 2010 - maintenant Production supervision in addition to my current project manager duty on the following business perimeter : Equity Derivatives and Structured Finance
  
  Responsibilities as Production Manager (3 teams, 15 people, 5 to 10 applications, in-house and vendor software)
  
  • Management of teams in charge of level 1 and level 2 application support for front to back office users (>2500 users) in an international environment and according to ITIL principles (request, incident, problem, release, crisis and SLA management)
  
  • Budget management : forecast activity, budget follow-up (~2M Euros) and permanent cost optimization
  
  • Client relationship manager : establish a close relationship with our internal business teams (worldwide) and ensure IT teams provide with adequate level of service (escalation management, KPI reporting, coordination)
  
  • Applicative project follow-up : Ensure production pre-requisite and needs are provided to project team (including budget estimation), follow quality and user acceptance test and coordinate release execution
  
  • Resource management : Internal resource recruitment, individuals objectives management, 3rd party vendor and contractor management, talent management

• Société Générale - Investment Banking - Application Support Analyst

  PARIS 2006 - 2009 Position held in two different location : 18 months in New York - 12 months in Paris
  
  IT Department : Market activities (Equity Derivatives) on Post-Trade application especially deal/portfolio management, P&L, risk analysis and VAR computation
  
  Responsibilities :
  
  - Provide technical and functional support level 1 and 2 based on ITIL process to Front and Middle office users (trader, sales, trader and sales assistant) located in Amer, Asia and Europe.
  
  * Incident and crisis management : define possible workaround and ensure frequent end user communication
  * Request management
  * Release management : business requirements redaction, quality & homogation, release execution
  * Problem management : rootcause definition and associated action plan
  * SLA management according to end user needs
  * User training
  
  - Continuous improvment : task automation using shell scripting and VBA macros
  
  - Ensure coordination between various IT Teams (development, architecture) and users to provide the highest level of satisfaction with fastest workaround.
  
  - Maintain and develop application monitoring to ensure the highest level of application availability

• Hewlett Packard - HP Openview monitoring analyst

  COURTABOEUF 2004 - 2004 3 month mission in HP Barcelona, Spain
  
  Responsibilities:
  
  - Monitore HP Infrastructure and raise on duty expert (12h straight monitoring in night or day shift)
  
  - Develop and implement procedures to increase monitoring efficiency

Formations

• University Of Technology, Sydney (Sydney)

  Sydney 2005 - 2006 Master's Degree in Telecommunications

• INSA De Lyon

  Villeurbanne 2001 - 2006 Master's Degree in Telecommunications
  
  Diploma based on 3 majors domains :
  
  - Network (Lan, Man, Wan, OSI,Middleware)
  - Computer(development in Java, C, C#, Web, Windows, Unix)
  - Telecommunications

• Lycée De L'Albanais (Rumilly, Haute-Savoie

  Rumilly, Haute-Savoie (74) 2000 - 2001 Baccalaureat (Maturité) in Sciences & Industrial Technology
  
  with high distinctions

Réseau

• Cedric LEFEVRE

• David BERETTI

• Guillaume DE CAMPOS

• Ludovic LE CAPLAIN

• Philippe LEROY