LONDON
Dynamic, positive and enthusiast assistant store manager. I have 5 years of experience in Design furniture retail and nearly 2 years as Assistant Manager. I have been studying fine art negotiation in Paris and have done several internship in galleries and auction houses. Recruited in 2010 by Kartell, I earned a strong expertise on trade negotiation. My Background has provide me a high-level service skills in order to satisfy requirement of wide ranging customers.
SKILLS :
- Building a loyal customers base (working with architects, interiors designers and private customers with ensuring a personalised offer related on their needs) and prospecting for new clients opportunities.
- Providing to the customer a complete information about products and brand in order to guaranty a great buying experience.
- Tracking orders and managing an efficient deliveries organisation.
- Managing a good after sales services by answering and solving issues in a short term.
- Keeping the store in a high level quality with respecting the standard and visual identity of the brand.
- Managing the organisation of store and warehouse stocks rotation and refurbishment to be able to satisfy the customers requests in a short time.
- Training the team and giving them full information about products and customers offers.
- Managing administration tasks (turnover tracking, cash till opening and closing, float checking, rota) with a competent using of Microsoft Word and Excel.
Mes compétences :
Art
COMMERCE
Design
Marché de l'art
Mobilier design
Vente
