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Wincor Nixdorf
- Solution Architect
Vélizy-Villacoublay
2011 - maintenant
- Consultant in development & technical architecture choices- Consultant in functional choices- Technical reference in major software products at Wincor Nixdorfs- Development estimation- Expert in new checkout technologies : Self-Checkout, Self-Scanning- Work on development & delivery processes improvement
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Wincor Nixdorf
- Project Manager
Vélizy-Villacoublay
2010 - 2011
- Development cost estimation- Advisor in technical and development architecture choices- Advisor in functional choices together with customers- Functional and technical specifications writing- Planning and allocation of resources for the project- Implementation monitoring- Testing setup and delivery quality assurance- Software packaging : Installation setup writing and delivery documentation- Customer delivery and support
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Wincor Nixdorf
- Quality and support engineer
Vélizy-Villacoublay
2005 - 2009
- Master of POS systems, especially new checkout technologies : Self-Scanning & Self-Checkout.- Tester : Writing and implementation of test suites for POS systems. Automated testing tools created from scratch by scripting (AutoIt)- Software integration : Setting-up test platforms, industrialization, disk mastering.- Installation and support of pilot sites. Lots of rollout experience.- Technical trainer on Wincor-Nixdorf software solutions- Active participation in the management of lots of projects in almost all french retail chains.- Frequent business trips to several countries in Europe.
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Wincor Nixdorf
- Helpdesk support
Vélizy-Villacoublay
2004 - 2004
- Helpdesk support on POS systems of major french retail chains- Issue processing and followup. Improvements of the CRM tool- Diagnosis , troubleshooting and training by phone - On site audit in case of high critical issues
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Fnac
- Advisor/receptionist in charge of the servicing desk
IVRY SUR SEINE
2002 - 2002
- Audio, video, photo & computer equipments reception and shipment- Initial diagnosis- Customer advisor & Hotline
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Wincor Nixdorf
- Learner hotline support
Vélizy-Villacoublay
2002 - 2004
Technical hotline support as trainee for Wincor Nixdorf POS system- Hotline support for hardware and software- Dedicated support when migrating a fleet of 1 500 POS systems and servers from DOS to Windows 2000. Support on the new software running around MS SQL Server 2000
