2011 - maintenant* Implement CLM solution and services over 45 countries around the world for major pharmaceutical companies (BMS, ABBVIE, ABBOTT, AMGEN, OTSUKA amongst others).
* Provides technical and business consultative leadership for CLM practice at the pre-and/or post sales level.
* Provide analytics consulting services for CLM solution and digital strategy.
* Proactively provides input into the development of Practices’ policies, procedures, standards and strategies.
* Monitors practice job performance and provides coaching, counseling, and motivation to maximize practice performance.
* Integrates industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions.
* Maintains a level of practice readiness, in order to be successfully prepared to support the delivery of customer engagements (skilled and trained workforce, strong partner relations, tested and proven technical solution capability).
* Provide training to over 20 world leading digital agencies for digital best practices
Logica
- EDetailing Project Coordinator
COMPIEGNE2011 - 2011Fonction : Coordinateur de projet de Digital Detailing en Europe (BRISTOL-MYERS SQUIBB)
Logica
- Consultant Fonctionnel CRM
COMPIEGNE2009 - 2011Projet : Refonte du SI de SRR (SFR DE L’ÎLE DE LA RÉUNION)
Logica
- Consultant CRM
COMPIEGNE2007 - 2007Projet de migration Siebel CRM (BOUYGUES TELECOM)
Logica
- Chef de projet fonctionnel CRM
COMPIEGNE2007 - 2009Projet : Gestion des Relations Clients : Téléphonie Fixe et ADSL (SFR / NEUF CEGETEL)
Astek CRM
- Consultant CRM
2007 - 2007Projet de Gestion des Contacts Clients (RENAULT)
RHODIA
- Assistant Chef de Projet Télécoms
Courbevoie2006 - 2006Projet d'optimisation du process de gestion de projets
Groupe CLAUGER
- Audit du Système d'Information
2005 - 2005Projet de Refonte de SI du groupe
Renault
- Assistant Chef de Produit Mégane & Scénic
Boulogne-Billancourt 2004 - 2005Mise en place des stratégies marketing des produits et services.
Schindler France
- Assistant Directeur Marketing
2003 - 2003Projet de Refonte des stratégies marketing des services
Formations
Institut National Des Sciences Appliquées (Villeurbanne)
Villeurbanne2005 - 2006Ingénierie et Management des SI