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Abdel ELBACHTANY

PUTEAUX

En résumé

A talented, professional and skilled Pre-Sales Engineer with diverse knowledge in providing comprehensive Pre-sales support for Customers and Channel Customer.
Seeking a position as Pre-Sales Engineer to enhance my skills and to create sales business strategies and develop customer base, marketing tools and product launching in a renowned organization.


Mes compétences :
SNA
UNIX
Technical Training
TCP/IP
Pre-sales support
Microsoft Windows
IBM Hardware
eCommerce
benchmarking
Web Services
Veritas Backup Exec
Toshiba Hardware
Token Ring
Technical Support
Support liaison
Stock management
Software Management
Siebel
Secure Socket Layer
SQL
SDLC
SCM
SAP
Pre sales
Personnel skills
Personal Home Page
Object Oriented Analysis/Design
OLE
ODBC
MySQL
Microsoft Windows 2008 Server
Microsoft Windows 2003 Server
Microsoft SMS
Microsoft PowerPoint
Microsoft Exchange Server
Microsoft DOS
Microsoft .NET Technology
MicroStar International
LDAP
Java
Intrusion Management
IPX/SPX
IP
IBM OS/2
IBM AS400 Hardware
HP Server Hardware > HP 3000 Servers
HP Hardware
Enterprise Java Beans
Dynamic Host Control protocol
Domain Name Server Protocol
Customer Relationship Management
Compaq/Digital Hardware
Client Facing
Bug Tracking System
Board Vertical Market Experience
Apple Mac
AD

Entreprises

  • LANTEK - Pre sales

    2008 - maintenant
  • LANTEK - Pre Sales

    2006 - 2014 Pre-Sales (SE)
    LANTEK is an Integrator with a wide catalogue which is addressed by the customer’s needs.
    My main objectives is to build long-term relationships with customers and assist in closing business where required.

    Responsibilities
    - Helping Sales Executives by making technical presentations and answering technical questions
    - Managing customer trial through e-mail, phone and on-site visits.
    - Offering post and pre-sales technical support for current and new customers.
    - Performing customer product demonstrations and supporting targeted sales opportunities.
    - Assisting and participating by answering RFI, RPF and RFQ responses.
    - Providing feedback on the release of new products.
    - Reporting on product issues and deficiencies.
    - Creating proof of concept and prototyping solutions.

    Products Skills:
    This is a short list of products and tools installed and deployed:
    - Windows Server 2003, 2008, 2012, AD, DHCP, DNS, (Migration, Deployment)
    - Messaging Technology :
    - MS Exchange (Migration, Installation)
    - IBM Lotus Notes 8.5 (Migration, Installation)
    - Virtualization Server, Desktop, Application:
    - VMWARE Vcenter, View,
    - CITRIX XenApp, XenDesktop,
    - MICROSOFT HyperV, AppV
    - Storage Solutions:
    - Symantec Backup Exec,
    - VeeamBackup
    - SCCM (Software delivery, Packaging etc…)
    - Security Solutions: Trend Micro SMB, Kaspersky
    - Mobil Solutions, BYOD solutions Good Technology Product.
    - Green IT solutions, 1E Solutions (SCCM Tools)

    Personnel skills:
    - Able to work in team as well as independently.
    - Board Vertical Market Experience.
    - Excellent presentation and Client facing skills.
    - Able to understand and capture technical as well as business requirements
    - Performed presentations and demonstrations and built POCs.
  • WRQ - System Engineer & Technical Partner Manager

    1996 - 2006 (SE) Technical Partner Manager - France & Southern Europe (EMEA)
    My main goal was to give partners trainings for technical & sales people,
    Technical Training for the partners teams on new products and new technologies.
    Sales trainings for partner's sales teams on key selling points, i.e. ROI and benchmarking
    Support liaison for major bugs and fixes.
    Deployment ROI, Support and Professionals Services Programs, and how Reflection products use Microsoft Deployment Technologies, such as Microsoft MSI or using Microsoft SMS© (Software Management System)

    TCP/IP and SNA Evangelist.
    Pre-sales Manager (SE) - France & Southern Europe (EMEA)
    My role was to organize, manage and create PowerPoint presentation for sales and technical people, seminars, tradeshows, road shows, and personalized large accounts marketing materials as well. (Total, Airbus, FT, Telecom Italia, Telefonica, etc.)

    Product
    Reflection© Product Line
    - UNIX, HP3000 and IBM Terminal emulation software leading the HP, UNIX markets. ;
    - TCPIP Stack Software products, before Microsoft offer it for free in Windows OS. ;
    - SSL, Kerberos, Enhanced Security and LDAP authentication Protocol layer for connection and Data Protection
    Verastream© EAI Integration Platform
    - Legacy Host application Integration Solution ;
    - OLE, Object Oriented Programming Data Integration ;
    - JAVA, JavaBeans, .NET, and Web Services Integration ;
    - Databases (SQL, ODBC) and Host Data Integration Platform ;
    - CRM connector, i.e. SIEBEL
    - SCM connector, SAP
    Express Meter©
    - Express Meter, Metering Software Usage
    - Analyses Software usage and report
    French Subsidiary, start with 3 persons the General Manager France and EMEA, the EMEA Sales Manager and myself, when I left the company we were 17 people.
  • NETSOFT - Technical and sales support

    1992 - 1996 Pre-sales support for large accounts, and partners.

    Company
    Terminal Emulation software for SNA (Dynacom/Elite© 5250, 3270).
    Exclusive software solutions leading the AS/400 and Mainframe Host market.
    Protocol TCPIP and SNA for Windows Workstations (802.2).

    My Role:
    - Customer Pre-sales Support, for major project. ;
    - Technical Training for the partners technical teams on new products and new technologies ;
    - Sales trainings for partner sales teams on key selling points, products advantages and benefits ;
    - Support liaison for major bugs and fixes ;
    - Reports to Dev Team, bugs, and features demand from customers

    French Subsidiary, start with 2 persons, the General Manager and myself, when I left the company we were 23 people.
  • IDEA - Technical support

    kinshasa 1990 - 1992 Technical Support for large accounts and partners.
    Bug reports to R&D, fixes receptions and installation, tests, EEPROM flashing on site.
    Hardware manufacturer for connection devices (5250, 3270) for PC (DOS)/MAC,
    SNA controllers for simultaneous connection (5250, 3270),
    SNA terminals (5250, 3270 Dump Terminal).
    Token Ring and Rj45 physical Network, SDLC, LLC, IPX/SPX, IP, SNA protocol
    Remote access User supported true Modem connection.

    ASYSTEL
  • Asystel - Technical support & Technical Support

    1989 - 1990 Technical Support on Micro-Computers and other devices (Compaq, Toshiba, IBM, etc.).
    Novell Network Client and Servers; Installation and Troubleshooting.

Formations

Pas de formation renseignée

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