Mes compétences :
Service Management
Business Intelligence
Maîtrise d'ouvrage
Project Management Assistance
Top management
Quality Control
Project Management
Feasibility Studies
Cost management
Change Management
Entreprises
Econocom
- Program Coordinator and Contract Manager
Puteaux2013 - maintenantProgram Coordinator/Contract Manager
Inside the Department of outsourced Contracts and Licenses, I am in charge of managing the relationship between Allianz Informatique, its intern IT provider and different business teams (French, German, English stakeholders).
Operational and contractual governance in build and run mode (SLA, availability, …)
Planning and running global steering committees for all the services in run and project mode
Follow-up of milestones
Follow up of financial consumptions
Ensuring an excellent relationship between the customer and the internal provider
Building top management dashboards
Being the SPOC for every escalation issue
Ensuring the respect of the outsourcing policies of the customer
Assisting and consulting internal entities willing to order external services
Capgemini
- Technico-functional Manager
SURESNES2013 - 2013Technico-functional Manager
Inside a team called "Business solutions'', my role is ensuring quality of a technical migration.
Assignment:
● Coordinating between operational teams in production mode
● Ensuring a good data loading
● Elaborating project’s documentation
Capgemini
- Service Manager
SURESNES2010 - 2012Service Manager
In a Cloud project between Google (UK), Cordys for workflow (Netherlands), Capgemini (France and India), my role is to coordinate different stakeholders, guarantee the quality of service to users, and also ensure the functional responsibility of the applications.
Managing an offshore team
Studying business needs
Steering and operational committees
Managing all support activities
Capgemini
- Functional and Quality Manager
SURESNES2008 - 2010Functional and Quality Manager
Inside the unit of management information systems, I had to ensure all test campaigns on a BI application for countries Managers (Latin America, Taiwan, Malaysia ...).
The position has evolved to support on project management and change management.
Capgemini
- Business Project Management Consultant
SURESNES2007 - 2007Writing specifications and tests scenarios to manage a new stream added for a global flow management IT application.
Assignment:
* Writing Detailed Functional Specifications from various existing documents ;
* Preparing unit tests/ Writing testing books recipe/ Monitoring the campaigns with developers and the client
Capgemini
- Consultant
SURESNES2006 - 2007Business Project Management Assistance
Technical migration to SAS v9 of an application which manages the production of lens dedicated to the managers of countries. The development team is located in Singapore.
Assignment
* Writing books recipe based on functional specifications ;
* Communicating with developers on the various anomalies ;
* Monitoring and updating project documentation
