Mes compétences :
Arts
Communication
Communication online
Étude de marché
Marketing
Marketing online
Microsoft CRM
online marketing
Luxe
Gestion de projet
Webmarketing
Cosmétique
Analyse
Gestion de la relation client
Paris2011 - maintenantProducts/Brands:
- Analyse product portfolio / innovations performance on a monthly basis.
- Monitor competition initiatives on key categories (summer fragrances/miniature coffrets).
- Participate in building, consolidating, following up promotional launch plans/launch results.
- Update, maintain and share marketing tools.
CRM support:
- Maintain Salesforce CRM cloud software and work closely with IT consultant to develop it based on business needs.
- Primary contact with Sales and Marketing.
Forecasting:
- Streamline Global Marketing offer upon Travel Retail and Export regional needs.
- Create orderforms and sales benchmark reports.
- Analyse forecast and follow up with Regional Marketing and Demand Planning.
ELECTRONIC ARTS - Geneva
- European Campaign Executive
2008 - 2010- Driving CRM strategy across Europe for the EA Monthly Newsletter.
Implementation of Dynamic content, animated video within the email and testing strategy development (Subject line & Day testing) in order to improve overall results:
+ 16% Open Rate versus last year, +40% Click Rate thanks to the flash video.
- Management and day to day support of the EU markets in the implementation of all CRM online marketing activities.
- Email creative development of EA gold titles (The Sims3, Medal of Honor, Need For Speed, EA Sport Active franchises…).
Brief to the creative agency and follow-up with and the Product Managers.
- Working closely with the IT and Data Analyst to define the best audience.
- Manage Newsletters and product emails deployment by briefing the Email Service Provider and coordinating European territories approvals.
- Provide performance review analysis to the stakeholders concerning the key titles and the Generic Monthly Newsletter.
- Official Honoree, 2010 Webby Awards for the first campaign managed (Spore Newsletter).
POLO RALPH LAUREN - Geneva
- Brand Planning Assistant
2007 - 2007- During the sale’s collection period: participation in the collection presentation, daily sales analysis to anticipate the purchase, weekly sales report, creation of a newsletter concerning the line updates sent to the agents.
- Preparation of the new collection: analysis of the previous collection and the key products, agents feedback sum up.
LISE CHARMEL - Lyon
- Junior Product Manager.
2005 - 2007Product orientation:
- Marketing studies, benchmarking, tendency research, prototype tests in shops.
- Definition of new strategies axes to construct collections.
Communication orientation:
- Development of operational tools for the sales team.
- Web-management: Updates and improvement proposals of the website.
- Training and management of two trainees during six months.
2004 - 2004Creation of decisional tools synthesizing information about Rolex’s ambassadors, with an aim of consolidating this relation and of defining the future strategy.