Mes compétences :
English
Europe
French
German
Télécommunication
Entreprises
T-Systems Austria GesmBH
- Regional Provider Senior Manager for CEE
2009 - maintenantManagement of a 4 person transnational Telecommunication Provider Managers team
Reporting to the head of Global Provider Management department in New York, USA
Presales support on large outsourcing RFP
Member of the operational Blacklisting committee
Improvement of internal processes for operation and delivery (ITIL)
Direct handling of specific countries such as RU, HU
Lead of Service Improvement Plans (SIP)
T-Systems Austria GesmBH
- Telecommunications Provider Manager for CZ, HU, SK, RO, RU, HR
2007 - 2009Operational analysis: RCA, KPI study, country specific knowledge
Provider Management: Regular performance meetings, SIP, monthly reports
MPLS Architecture knowledge: PoP, Support, Acceptance
Support for Delivery with the providers
