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Techstyle
- Jr Online Marketing Manager Europe
2015 - maintenant
As Online Marketing Manager at JustFab, I'm responsible for the optimization of the online marketing funnel for JustFab EU.
Key responsibilities:
o Testing Projects Management
o Results focus & decisions based on the company strategies & goals
o Web designers work flow Management
o Support to the International teams as needed
o Competitive analysis
o Online content Management
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JustFab
- Member Services Manager EU
Иркутск
2015 - 2015
The Member Services Manager of Justfab EU is the primary liaison between the JustFab Brand Organization and the outsourced customer services teams.
This role consists in the definition, delivery, and execution of clear and consistent member experience standards, business processes and policies.
4 main components:
• Brand-/OPS Relationship
• EU Member Services Reputation Management
• EU Member Experience
• Leading Brand Projects
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JustFab
- Member Services Manager France & Spain
2013 - 2015
The Member Services Manager of Justfab France & Spain is the primary liaison between the JustFab Brand Organization and the outsourced customer services teams for the French and the Spanish markets.
This position includes:
- Operational responsibilities: Conducting trainings; ops results focus & reporting; hiring process; team management.
- Quality Commitment: Call monitoring; agents coaching; process & policies improvement.
- Projects leading.
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The Fab Shoes
- Customer Service Manager
2012 - 2013
