Mes compétences :
Business Analyst
Product Management
CRM
Information Technology
Business Development
Product marketing
Pre Sales
Consultant
Key account management
Requirement management
Product development
Entreprises
Times Internet Limited, India
- Senior Officer Technology
2012 - maintenantResponsibilities:
1.Complete technical ownership of the CRM (Customer Relationship Management) Module
2. Responsible for planning and enhancement of CRM Web interface
3. Meeting with the stakeholders, identifying needs for better customer support
4. To manage and coordinate with the resources of different teams.
5. Mentoring new joiners and Trainees
Achievements
1. Successfully completed and launched CTI (computer-telephone integration) Project
2. Become the technical SPOC in CRM Product Management
3. Gained the knowledge of different E-commerce verticals like CRM, Catalog, Front-end
Samin TekMindz India Private Limited, India
- Senior Software Engineer
2011 - 2011Responsibility:
1. To Interact regularly with the USA based clients for requirement gathering, system study & analysis
2. To Design and document technical solutions
3. To coordinated timely flow of product information between Sales and Engineering Teams
4. To lead a team of 4 people.
Achievements:
1. Won “Best Team” and “Best Partner” award for exceptional revenue generation enhancements
2. Worked in different domains like Hospital and Retail
Comviva Technologies Limited, India
- Senior Engineer
2008 - 2011Responsibilities:
1. Designing and development of the application
2. Managing smooth implementation and testing of the application
3. Assisting in functional testing of the new system
4. To mentor a team of 5 developers simultaneously coordinating with numerous cross functional teams
Achievements:
1.Got two promotions in consecutive years 2009 & 2010
2. Gained in-depth knowledge of VAS (Value added Services) in Telecom Sector
3. Worked with India’s Telecom Giant Bharti Airtel.
