En résumé

Mes compétences :
Business Analyst
Product Management
Information Technology
Business Development
Product marketing
Pre Sales
Key account management
Requirement management
Product development


  • Times Internet Limited, India - Senior Officer Technology

    2012 - maintenant Responsibilities:
    1.Complete technical ownership of the CRM (Customer Relationship Management) Module
    2. Responsible for planning and enhancement of CRM Web interface
    3. Meeting with the stakeholders, identifying needs for better customer support
    4. To manage and coordinate with the resources of different teams.
    5. Mentoring new joiners and Trainees

    1. Successfully completed and launched CTI (computer-telephone integration) Project
    2. Become the technical SPOC in CRM Product Management
    3. Gained the knowledge of different E-commerce verticals like CRM, Catalog, Front-end
  • Samin TekMindz India Private Limited, India - Senior Software Engineer

    2011 - 2011 Responsibility:
    1. To Interact regularly with the USA based clients for requirement gathering, system study & analysis
    2. To Design and document technical solutions
    3. To coordinated timely flow of product information between Sales and Engineering Teams
    4. To lead a team of 4 people.

    1. Won “Best Team” and “Best Partner” award for exceptional revenue generation enhancements
    2. Worked in different domains like Hospital and Retail
  • Comviva Technologies Limited, India - Senior Engineer

    2008 - 2011 Responsibilities:
    1. Designing and development of the application
    2. Managing smooth implementation and testing of the application
    3. Assisting in functional testing of the new system
    4. To mentor a team of 5 developers simultaneously coordinating with numerous cross functional teams

    1.Got two promotions in consecutive years 2009 & 2010
    2. Gained in-depth knowledge of VAS (Value added Services) in Telecom Sector
    3. Worked with India’s Telecom Giant Bharti Airtel.