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Refinitiv
- Market Specialist Enterprise Solutions - Continental Europe
2018 - maintenant
Grow Enterprise and Risk (especially PRS) market share in Europe E&W by proactively developing and deploying domain-based sales strategies in collaboration with account management and utilizing specialist knowledge to deliver gross sales. Major emphasis on opening up new business, both within existing accounts and new customers. Focusing on growth, based on a value sale. Assist in key retention situations as required.
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Thomson Reuters
- Market Specialist Enterprise Solutions - Continental Europe
Paris
2018 - 2018
Grow Enterprise and Risk (especially PRS) market share in Europe E&W by proactively developing and deploying domain-based sales strategies in collaboration with account management and utilizing specialist knowledge to deliver gross sales. Major emphasis on opening up new business, both within existing accounts and new customers. Focusing on growth, based on a value sale. Assist in key retention situations as required.
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Thomson Reuters
- Market Development Manager, Enterprise and Risk, Continental Europe
Paris
2017 - 2017
Grow Enterprise and Risk (especially PRS) market share in Europe E&W by proactively designing domain-based sales strategies in collaboration with proposition teams and account management. Major emphasis on specific initiatives, including dedicated campaigns, like MiFID II promotion.
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Thomson Reuters
- Pre Sales Specialist, Enterprise Real-Time Services
Paris
2016 - 2017
Pre Sales Support activities in the Enterprise and Risk (especially PRS) area to advise and assist Enterprise Sales Specialists in the sales process by helping them determine the most appropriate solution(s) for their clients’ needs, helping them writing RFIs/RFPs and helping clients have the best possible pre sales experience throughout demos, trials and proofs of concept until they decide to select Thomson Reuters.
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Thomson Reuters
- DataScope Product Specialist
Paris
2011 - 2015
Responsible for presales activities to assist PRS Sales Specialists in the sales process, including RFI/RFP answers, coverage checks, field mappings, demos, trial follow-ups and onboarding, client setup for accounts (SCS and non-SCS) in France, Belgium, Luxembourg, Switzerland and Germany. Other responsibilities include post-sales support, including keeping clients updated with product and content new releases, assisting them in case of any issue needing further escalation, and relaying communication between Product/Content Management and the Sales team, in order to raise and prioritize Product and Data Enhancement requests according to sales opportunities.
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Thomson Reuters
- Client Specialist Investment Management
Paris
2010 - 2011
Responsible for client desktops retention on the Investment Focus/Investment Management Face to Face pool of accounts in France, Belgium, Luxembourg, Switzerland and Spain. This includes ensuring all users are visited regularly, are aware of product and content new features and keep using all Thomson Reuters desktop products. Migrating/upgrading users to latest platform releases, including Thomson Reuters Eikon and Thomson ONE Investment Analyst. Desktop development in current portfolio of accounts.
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Thomson Reuters
- Specialist Client Trainer
Paris
2009 - 2010
Client Training specialized in the Thomson Reuters Investment Management product suite, i.e. Datastream, Thomson ONE Investment Management, Thomson Portfolio Analytics. Large focus on Thomson Reuters I/B/E/S Estimates and Worldscope Fundamentals database. Consultancy work with clients (mostly Fund Managers and Analysts) on MS PowerPoint Graphics presentations, MS Excel templates and FTP databases (DDL, QFS). Internal training, workshops and updates on IM products and content to relay information from and to Product and Content Management based in the UK and the US. In particular, work on product beta versions such as Thomson Reuters Spreadsheet Link to gather feedback from key clients before the official product launch.
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Thomson Financial
- IM Product Specialist
2007 - 2008
Client Training specialized in the Thomson Financial Investment Management product suite, i.e. Datastream, Thomson ONE Investment Management, Thomson Portfolio Analytics. Large focus on Thomson Financial I/B/E/S Estimates and Worldscope Fundamentals database. Consultancy work with clients (mostly Fund Managers and Analysts) on MS PowerPoint Graphics presentations, MS Excel templates and FTP databases (DDL, QFS). Internal training, workshops and updates on IM products and content to relay information from and to Product and Content Management based in the UK and the US. In particular, work on product beta versions to gather feedback from key clients before the official product launch.
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Thomson Financial
- Client Specialist
2001 - 2006
Client Training in Thomson Financial products, i.e. Datastream, Thomson ONE Analytics, Thomson ONE Banker. Large focus on I/B/E/S Estimates and Worldscope Fundamentals database. Started role in 2001 as an I/B/E/S specialist to migrate legacy First Call Estimates database onto I/B/E/S products. Consultancy work with clients (Fund Managers, Analysts, Investment Bankers, Economists) on MS PowerPoint Graphics presentations and MS Excel templates.
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Thomson Financial
- Help Desk Advisor
2000 - 2001
Help clients over the phone find their way in the Datastream product and databases thanks to product walkthrough and methodology explanation. Solve any issue they may encounter by escalating to Content (missing, delayed or incorrect data), IT (installation/connecting issues), and Product Management (product bugs). Liaise with Client Training about training needs and potential consultancy work.