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Fabrice TAORMINA

Paris

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Entreprises

  • THOMSON REUTERS - SENIOR ACCOUNT MANAGER

    Paris 2006 - maintenant Since August 2006
    Senior Account Manager / THOMSON REUTERS Geneva

    Assets Under Management : 5 millions USD.

    * Responsible for the revenue Growth and Retention of my portfolio:
    - Identify, qualify, present, negotiate and close opportunities of my customer’s portfolio to increase revenue.
    - Maintain an accurate & healthy pipeline.
    - Successfully proposed revenue retention actions, applied by my team with a significant positive impact on sales results.
    - Effectively execute sales campaigns to drive Sales priorities defined by the company.

    * Management :
    - Team leader substitute: Natural deputy of my Manager
    - Management meeting preparation and presentation.
    - Team forecasts.
    - Leverage experienced winning sales or retention strategies at a team level.
    - People: coaching of new account managers, organization of personal structured coaching sessions and considered as a natural sales knowledge reference in my different teams. Mentoring: structured face to face meetings on a regular basis.
    - Recruitment: involved in the recruitment process of account managers: Training with HR, interviews of candidates.

    * Ensure a first Class Customer Experience:
    - Strategic Approach to develop customer satisfaction and revenue increase: Accounts Plans and Action Plans. Define a sales strategy for each customer, regarding Thomson Reuters revenue growth and cost reduction objectives, customer priorities and budgets, market conditions.
    - Deployment of corporate-wide resources to ensure the best service quality perceived by our customers: customer specialists, CIS and DTS, SOS, legal, knowledge network, D&A.
    - Communicate regularly with customers to gather information and forward feedback to management and marketing.
    - Make recommendations for productivity and/or method improvement.

    * Results:
    Constantly overachieved my targets, top performer of my team on a regular basis.
    Sales Excellence Recognition in 2007 & 2008 (CEO Circle)
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