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Carlson Wagonlit Travel
- Director Pricing Execution and Tools
Boulogne-Billancourt
2008 - maintenant
DIRECTOR PRICING EXECUTION AND TOOLS (May 2014 - present)
My former position has been moved to a director role given the strategic area and the corresponding responsibilities. The objective is now to leverage the pricing tools that I have developed and deployed in order to get the best value out of it:
Market price benchmarking
Profitability trends
Best practices
Productivity gains through bid and post contracting processes improvement
MANAGER PRICING EXECUTION AND TOOLS (October 2007 - April 2014)
I am managing a team to develop, implement and maintain tools, method and processes in order to professionalize Carlson Wagonlit Travel pricing and contracting activity.
I designed a Pricing Evaluation Model and implemented it in Carlson Wagonlit Travels's top 24 countries (95% of the traffic). This tool which initially was Excel based has now been migrated on internet in order to further secure data, improve availability and enable global proposals consolidations.
Around this model, I developed an ecosystem of tools and methods.
For example I have setup a consistent and auditable methodology to measure agents’ productivity worldwide. I also developed lighter excel tools for smaller countries and for CWT's partners which integrate seamlessly with our online tool and with our processes. Also, thanks to the availability of data offered by our tool, I designed a price benchmarking solution which contributes to increase our understanding of market price and trends.
The adoption of these new tools and processes have required a lot of efforts from the countries, the regions and the global teams. This has been the opportunity for me to further strengthen my ability to convince my interlocutors, demonstrate the benefits and mitigate the risks.
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Nortel Networks
- Services Sales France & Africa
Toronto
2006 - 2007
In the continuity of my previous assignment, I have been given the charge of our Client Portfolio in France and in Africa. In a way in this job a accumulated a business development role and a client facing sales role.
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Nortel
- Services Business Development
Toronto
2006 - 2006
Identify, grow and close services sales opportunity. Federate teams (sales, finance, operations, bid management, suppliers) around creative solutions designed to address customer needs.
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Nortel
- Services Price Benchmarking
Toronto
2003 - 2006
Services cost and price benchmarking: defined the methodology, setup and followed-up the activity.
EMEA Services pricing: Market price assessment through the benchmarking activity; definition of the generic pricing structure; bid pricing.
Bid management of outsourcing and managed services bid in EMEA and Asia (quotations, pricing strategies, financials, point by points, written answers and customer presentations).
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Nortel
- Global Repair Services - Analyst
Toronto
2001 - 2002
On-site management of the repair logistics outsourcing in Amsterdam.
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Nortel
- Global Repair Services - Analyst
Toronto
1999 - 2001
Created the hardware maintenance services portfolio and associated cost models and pricing and developed the business in EMEA. I was also in charge of yearly budgets.
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Matra Nortel Communication Distribution
- Sales
1998 - 1999
Sales of Voice & Data networks in charge of small companies.
