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Caroline PINHAS-PAUMIER

COURBEVOIE

En résumé

International Marketing expert leading Retail, Travel Retail & Food service development

Entreprises

  • Total - Marketing and Commercial Director

    COURBEVOIE 2016 - maintenant 400 points of sale (eg 180 restaurants, 180 shops), 28 team members.
    Member of the Board and of the development strategy committee, lead French highways tenders.

    - Define and deploy marketing and commercial strategy across all point of sales and customers touch points.
    - Design point of sales architectural concepts, pitch agencies, follow works and contractors.
    - Develop strategic partnerships with international brands and retailers
    - Elaborate category management policy and negotiate product and services offering, supply and logistics.
    - Drive margin and pricing policy, business model enhancement and sales tools development.
    - Build up, test and roll-out innovation, digital and big data roadmap.
  • TOTAL - Retail Marketing General Manager Asia Pacific

    COURBEVOIE 2012 - 2016 10 countries, 2000 service stations, transversal lead of Retail & Marketing teams across the zone.
    Drive development strategy and new retail investments to improve Total Asia-Pacific footprint.

    - Assist and validate countries marketing roadmap for retail, food service, fuel and local partnerships.
    - Manage project takeover from Chevron of 500 points of sale in Pakistan driving international tenders, business plan, legal and technical rebranding workstreams.
    - Analyze and validate all the retail investments : 100 projects/year.
    - Define and follow-up customer satisfaction policy. Coordinate ATL, BTL and digital communication campaigns.
    - Animate retail communities and upskill teams around retail development, sales and marketing.
    - Innovation projet leader for APAC : launch of a regional roadmap, animate a team of 35.
  • TOTAL - Fuel & retail manager Africa Middle East

    COURBEVOIE 2008 - 2011
  • TOTAL - Chef de projet retail Europe

    COURBEVOIE 2004 - 2008
  • TOTAL - Chef de projet marketing boutique

    COURBEVOIE 2003 - 2004
  • ELIOR - Chef de produit senior retail

    Courbevoie 2001 - 2003

Formations

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