-
Orange Business Services
- Implementation manager
2009 - maintenant
SLA and OLA (IT services, Support chain) definition for IT&S applications
-
Orange Business Services
- Service Level Manager
2006 - 2009
Service Level Manager for IT&S Applications (France scope)
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Equant
- Application Support
Bidart
2001 - 2006
Support Level 2 and Level 3 / Ordering applications
-
ASI Informatique
- Ingénieur d'étude
1997 - 2001
