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Cecile CASTERA

En résumé

8 Years, Senior Director in the Software Industry (PLM - Global Services at PTC) with a strong expertise in people, business and capacity management to optimize the organizational efficiency for delivering profit, growth and high customer’s value.

21 Years of experience in IT companies with multiple responsibilities in Business as Account Manager, in Projects as Program Director for Europe, in Service Delivery for France and in Capacity Management for WER.

Today I’m running Solution Center and Subcontractor's capacity for PTC (international)

Competencies:

- Capacity plan - Quality & Risk management
- P&L management - Career development
- Establishing budgets - Program Governance
- Develop business activity - Processes Optimization

Mes compétences :
Process optimization
Quality and risk management
Career development
Develop business activity
Budgets
P&L management
Capacity plan
Program Governance

Entreprises

  • Parametric Technology Corporation

    maintenant
  • Parametric Technology Corporation - Senior Director Solution Center & Subk WW - 42M$

    2016 - maintenant 2016: Senior Director Solution Center & Subk WW: 42M$ revenue

    Define Off shore strategy per region & product line (NA, Europe, Asia) (PLM, Cloud, ALM, IoT, SLM):
    “Transform Solution Center to support PTC to win new business at lower cost execution”;
    Support Development plan: 230 people (India, Poland, Uniontown)
    Create an eco-system of strategic subks for PTC Services, in line with PTC partner organization (Software)
    Forecast capacity needs
  • Parametric Technology Corporation - Senior Director Workforce Management WER 34M$ 180 people

    2014 - 2015 2014 - 2015: Senior Director Workforce Management WER: 34M$ revenue, 180 people

    Capacity management: optimize the organizational efficiency for delivering profit, growth and high customer’s value
    Margin improved in all countries: DM and FM plan reached, cost forecasted with good accuracy, development plan per product line
    End of year review: Exceptional performer & Leader
    Selected to attend the Leadership Program training

    Selected to attend the Leadership Program training
  • Parametric Technology Corporation - Senior Director Service Delivery France - 39M$ 126 people

    2010 - 2014 2011- 2014: Senior Director Service Delivery France: 39M$ revenue – 126 people

    Delivery performance: P&L and margin improvement: %+2digits per year
    Career path & Development of the Consultants and PMs (>100 people)
    Recruiting & Capacity planning
    Strategy definition, organization, investment and business grow
    Optimize delivery model (Offshore / Subcontractors)
    Successful organizational transformation: consolidation of different departments
    End of year review: Exceptional performer
  • Parametric Technology Corporation - Director PM Community Lead Aerospace & Defence Europe

    2008 - 2011 2008 – 2011: Director PM Community Lead Aerospace & Defence Europe – 18 people

    Excellence in Services Execution
    Program Level (Value Centric Excellence, Deal Crafting & Scoping, Deal Review Process, Mobilization, Project Quality, Design Reviews, Deployment Readiness, Production)
    Business Portfolio Level (Free Work, Corporate & GS Escalation Process, Operations Dashboard (Project Status, Revenue, Bookings); % Complete & EAC
    Support Service Delivery Director
    Support Client Manager and Sales in Business Plan (Relationship with Strategic Account - New business opportunities)
    End of year review: Exceptional performer & Leader => progression to Senior Director position

  • Sopra Steria - Profit Center Manager EADS

    Paris 2005 - 2008
    Profitability of the department
    People management: PMs/Architect: 60 people
    Hiring: 10 people per year
    Support Sales Campaign (Airbus Security bundle, Portal Support)
  • Cisco - Account Manager

    Issy les Moulineaux 2000 - 2003 Management of the Business and coordination of the projects team: Increase the revenue by 30% every year
    Management of the region: forecasts, negotiation of resources, support of the sales team
    Define Partner strategy on this market
  • Hexalis - Digital - Account Manager

    1996 - 2000 Coordinate projects in the southwest region: target of 20% increase per year met
    Manage technician team (6 people)

Formations

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