ST DENIS2005 - maintenant• Regular contacts to telehouse providers in order to ensure access at anytime, security, technical readiness etc.of the telehouses.
• Keep the PoP documentation updated.
• Inventory management, (order of equipment, shipment, custom clearance, delivery, documentation etc.)
• Support and co-ordination of new equipment installation and commissioning.
• Routine audits of telehouse space and installed equipment.
• Co-ordination of pro-active maintenance.
• Preparation of opening, reduction or closing of telehouse space.
• Trouble shooting support.
• Escalation contact for all operations problems at the Local Business Unit – for all Platforms.
• Active involvement in operation support projects (IT development, processes, O&M concepts etc.)
Dictaphone
- Support Technique
2002 - 2005Deployment and installations/maintenance of Dictaphone’s voice recorder have been done all over
France in different industries fields such as
Security (Fire companies, Police department, Hospital)
Banking (Traders)
Call centers
I was also in charge of pre-sales activities conjointly with Sales.
1996 - 2002I was in charge of technical and administrative tasks/issues in Rhônes-Alpes-Auvergne area. Technical
tasks/issues for all equipment (maintenance, routine, on-call) and administrative tasks/issues (purchases
orders, contractors and security management, for example to access to the collocate room). We had to
maintain all telecom equipment in the Transport Room like switch frame relay, switch ATM, PDH
equipment, DACCS (4.3.1 and 1.0) and SDH or WDM racks. We had also to maintain all power
equipment in the DC plant room (Elteck system for 48VDC, rectifier, batteries, generator) and air
conditioning system.
I had also to planned and organize the different projects of interconnections with the other carrier companies
like:
France Telecom
SFR
Completel
We installed all the Worldcom’s Service like data, internet voice or business link and organized the different
national or Internationale End to End test.
We were for the last point, a local computer support for the entire local user (secretary and sales team).