2011 - maintenantBased in Hong Kong:
Lerder in coffee machine.
-current clients relationship management
-supply promotion and training for new products
-business intelligence and reporting to HQ in order to acquire and share products specification needs
-direct responsible for managing customers satisfaction and after sales issues for the Area
Languages speaking:
-English / French / Chinese (Mandarin and Cantonese)
- Basic Japanese / Basic Thai
SIDEL
- After Sales Services and Services Sales Manager for Asia
Clichy1990 - 2010Based in HongKong and Japan
-After sales service management:technician schedule,Technical Acceptance.
-customer service manager for Far East
-services sales : spare parts,machines audits,retrofit option and upgrade
-customer service manager for Japan -Korea from 2000 to 2003
Imaje Sa
- Technician SAV
1986 - 1990Based in Singapore:
-After sales service agent for Asia Pacific , machines installation and repair