Claire BERINGUER

En résumé

Entreprises

• Best Western France - Sales & marketing manager

  Courbevoie 2017 - 2017 Best Western Le Grand Hôtel**** (Le Touquet-Paris-Plage)
  
  Locating, developing, negotiating new business relationships
  Maintaining current relationships (clients, partnerships, institutions )
  Managing marketing and communication of the hotel (press, flyers, partnerships)
  Handling daily community management and E-reputation

• Best Western France - Sales & marketing manager

  Courbevoie 2015 - 2017 Best Western Plus Paris Val de Bièvre**** (Jouy-en-Josas) & Best Western Plus Paris Meudon Ermitage**** (Meudon)
  
  Building and supervising the hotels sales plan (budgets, rates, forecasts, competition... )
  Following up the budgets and supervising the sales team (3 people)
  Negotiating annual contracts: Leisure, Corporate, MICE
  Managing portfolios: organisation of lunches, cocktails, site inspections, fairs...
  Developing new opportunities via sales calls, sites inspections, mailings..
  Developing partnerships with headquarter, providers and institutionals
  Monthly reporting to owners and establishing corrective actions
  Supervising the marketing strategy of the hotels and restaurants
  Managing E-reputation & Community Management
  Creating commercial mediums (flyers, brochures... )
  Supervising official & OTAs websites contents

• BNP Paribas - Conseillère d'accueil

  Paris 2012 - 2012 Accueil des clients de l'agence et téléphonique
  Diverses opérations bancaires

• Best Western France - External sales representative

  Courbevoie 2012 - 2014 Negotiating annual contracts: Corporate & MICE market
  Developing new opportunities: Corporate & MICE clients
  Organising sales and loyalty operations (opening day, sales blitz, cocktails, golf trophees )
  Monthly reporting the Corporate accounts and organising correctives actions
  Handling professional groups inquiries (quotations, event managing and client welcoming )
  Developing sales plan for Corporate, MICE and leisure markets

• GROUPE LUCIEN BARRIÈRE HOTELS - Assistant of the International sales director

  2012 - 2012 Assisting the 3 external sales managers for the development of the rusian, american, brazilian, italian, german & southern french markets for Lucien Barrière hotels :
  Organising the participation of fairs (bookings, communication supports, mailings... )
  Handling groups requests: analysing availabilities & clients following up
  Handling VIP clients inquiries (logistic preparation and welcoming)
  Organising and participating Lucien Barrière events (Lyon, Genève & Milan )
  Managing Eductours organisation
  Internship Mémoire: Customer loyalty in luxury hospitality

• Hotel H10 Playa Esmeralda**** - Housekeeper assistant

  2010 - 2010 (Canarias, Housekeeper assistant - 2010 (3 month internship)
  Assisting the housekeeper in the daily management:
  Daily plannings, room allocations, room inspections
  Learning of rooms cleaning
  Logistic organising of events in the resort (conférences, VIP welcoming )

Formations

• Université D'Etat D’Ingénierie Et D'Economie De Saint-Pétersbourg (Saint Petersbourg)

  Saint Petersbourg 2011 - 2012 International Tourism Management
  
  
  Marketing du tourisme
  Economie et marché du tourisme russe
  Gestion
  Gestion évènementielle
  Russe

• SOUTH CHAMPAGNE BUSINESS SCHOOL

  Troyes 2010 - 2012 MBA Tourism, Leisure & Event Management
  
  (equivalent: Master's degree in Luxury Tourism Management)
  Mémoire: Fair tourism

• Université Rouen Haute Normandie

  Mont Saint Aignan 2007 - 2010 Licence LEA
  
  (equivalent: Bachelor's degree in foreign languages applied to trade and business)
  English, Spanish, Brasilian Portuguese

Réseau

• Anne-Marie GRIBIUS-LEFEVRE

• Fabrice ZEGGAGH

• Isabelle JOULIE

• Jessica DE SAINTE MARIE

• Marine DA CAMARA

• Mélanie CASSOU

• Philippe BERTRAND

• Pierre GUILLOT

• Stephane RODET