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Dalila ADJAGBA

PARIS 17

En résumé

Many people believe that marketing is just about advertising or sales. However, marketing is everything a company does to acquire customers and maintain a relationship with them.

Even the small tasks like writing thank-you letters, playing golf with a prospective client, can be thought of as marketing. The entire business process as consisting of a tightly integrated effort to discover, create, arouse and satisfy customer needs.

My passion is to satisfy client needs through listening, creativity, flexibility and an expertise " KNOW HOW ". To make a change, disturb reality and work with an " I CAN" attitude.


Mes compétences :
Marketing
Communication
Gestion de projet
Web

Entreprises

  • Segro - Marketing and Personal Assistant

    PARIS 17 2014 - 2015 - Support the company in the implementation of its marketing campaigns
    - Served as liaison between The Regional France Director with internal team and suppliers
    Attend business meetings
    - Organisation of external and internal events (Roland Garros, MIPIM 2015, Aeronautics show, Team-
    building, incentives…)
    - Liaised closely with graphics suppliers on design layout for brochure production
    - Designed promotional materials including posters, banners, powerpoint presentations
    - Coordinated travel arrangements and accommodations
    - Organized personal and professional calendars and supplied reminder of meeting/events
    - Handle general office and administrative tasks; assist other members of the department; provide back
    up support for co-workers
    - Maintained communications through organizing letters, memos, spreadsheets and reports
    - Updated files/databases and administrated expense reports

  • ASOS - Customer Service Representative

    London 2013 - 2014 • Meet customer requests through inbound calls, email, web chat and social media
    • Management of social network for the french market, control of the e-reputation,
    interactions with client (Facebook, Twitter)
    • Adherence to driving and exceeding individual and team targets
    • Proactively seeks ways to improve the customer experience through each interaction
    • Seeks feedback on ways to improve individual and team performance

  • Pouraction! - Assistant Project Manager

    2011 - 2013 • Events organisation (Teambuilding, afterwork,networking)
    • Marketing plans creation (Emailing campaign, post-event, customer care)
    • Magazine launching and development : “Alliancy le mag” (partnership and promotion)
    • Communication supports development (Website, flyers, media support, social media)
    • Database research and segmentation
    • Analysing customer’s needs and problem solving
    • Balance supervision and recommendations on marketing operations (statistics and
    budgets)

  • ELLEBORE - Press Officer

    2010 - 2011 • Press release writing, Author’s books analysis and summarising
    • Press relations
    • Webmaster, Social media development and updating.
    • Commercial prospection

  • Codinfo - Marketing and Commercial Assistant

    2009 - 2010 • Events organisation
    • Direct and indirect marketing (Salon, press release, newsletters, and
    research)
    • Assistance with treatment of Legal disputes
    • Customer Service/ Mail response and feedback

Formations

  • ISEFAC

    Paris 2010 - 2012 Master strategies des entreprises

Réseau

Annuaire des membres :