Damien LONGUY

En résumé

Entreprises

• Microsoft France - PTS and CTS lead

  2014 - maintenant

• Microsoft - Engagement Manager

  Issy-les-Moulineaux. 2008 - maintenant Engagement Manager Microsoft Services
  Responsibilities include :
  - Develop and generate new business
  - Increase grow of customers
  - Lead a team to achieve business goals
  - Build a forecast and pipe
  - Responsible for a customer wallet

• Microsoft - Account Services Executive

  Issy-les-Moulineaux. 2005 - 2008 Dedicated Technical Account Manager
  Responsibilities include :
  - Service and Account plan
  - Support Resource Manager
  - Service use reports
  - Customer advocacy
  - Problem management
  - Regular service checkpoints
  
  Resourcing and managing the relationship:
  - Ongoing discussions with Customer Support Manager
  - Urgent cases review
  - Ongoing projects monitoring
  - Scheduled reports
  - Summary of account activity against contract
  - Identification of report trends and resultant advice
  - Assurance of Condition of Satisfaction

• Renault - System Engineer

  Boulogne-Billancourt 2003 - 2005 Automation of the Active Directory processes, Windows Server support.

• Carrefour - Team Leader

  Massy 2000 - 2003 Shop Team Leader for Carrefour (250 stores)
  Shop servers installation and configuration, applications testing and approval, security guidelines definitions and setup, etc.

Formations

• Conservatoire National Des Arts Et Métiers CNAM

  Paris 2000 - 2005 DEST Systèmes et Réseaux
  
  Saclay

• Lycée Nd De Ste Croix

  Le Mans 1996 - 1998 Administration des Entreprises

Réseau

• Carole TALIBART

• Fabien ROYER

• François SOUALHI

• Frédéric WICKERT

• Guillaume MEYER

• Helio DE ANDRADE

• Laurent CAPPON

• Ronan LE GUEN

• Smail DJOUDER

• Véronique MÉRY-LOUISE