Dekkiche DJAMEL

En résumé

Entreprises

• ID Logistics - Technical Project Manager at ID LOGISTICS-IT Department

  Cavaillon 2017 - maintenant With ISD EMEA teams, I now contribute to the management of few project.
  My mission includes:
  
  _Identify and understand the needs of the client Organize the internal resources that will be involved throughout the project.
  _the guaranti of the implementation and maintenance of technical infrastructure perimeters, on several technical subjects.
  
  _Formalize the needs in terms of evolution or new services to be implemented
  _Write technical specifications
  _Manage project providers on projects within my perimeters.
  _Ensure the control and the receipt of the work of these providers.
  _ Communicate and discuss regularly the progress of the project externally and internally.
  _Monitor the life cycle of infrastructure components
  _Perform N2 support and advanced administration actions

• Zebra Technologies - PROJECT MANAGER at Zebra Technologies

  RUNGIS 2014 - 2016 Performing activities requiring working out various requirements & monitoring overall project operations for ensuring timely completion and site acceptance. Coordinate with other discipline engineers/sales service/CSM for efficient project execution. Finalizing erection/commissioning schedule with Partners/End user. Day to day management of project logistics, management of field resources and activities.

• Motorola Solutions - System Engineer

  2013 - 2014 Plan and execute complex system deployments, upgrades, additions or feature expansions. Look for product and process improvements. Participate in project debriefings, provide feedback, and follow up whenever issues and defects are discovered. Improve the quality of the upgrade deliverable, minimize system downtime, and help ensure that a consistent methodology is used when deploying, upgrading or expanding a system.

• Psion - Technicien support

  2011 - 2013 Matériel informatique
  
  Leader sur le marché Français en matériels mobiles dans le secteur logistique
  Terminaux portables et embarqués, points d'accès.

• Avery dennison - Principal Technical Support Engineer

  Rodange 2008 - 2011 Maintain control of the overall resolution for any escalated case. Solve customer problems via telephone, email or remote access. Research customer issues in a timely manner and follow up directly with the customer with action plans and recommendations. Create knowledge base content to capture new learning for reuse throughout the company and user base. Participate in technical communications within the team to share best practices and learn about new technologies. Participate in the on-call rotation with other Technical Support Engineers

• Paxar Monarch - Field Service Technician

  2006 - 2008 Provide service and customer support during field visits, installation and commissioning of printer system, Handheld Labelers, Mobile Workstations. Manage all on site installation, repair, maintenance and test tasks. Diagnose errors or technical problems and determine proper solutions. Produce timely and detailed service reports, document processes. Cooperate with technical team and share information across the organization.

Formations

Réseau

• Algida GAIDYTE

• Bénédicte WALTER

• Emmanuel FOURCAUD

• Fabrice FANGET

• Frédéric SACCOCCIO

• Geoffroy GARRIGUES

• Lazar RAKIC

• Samir LAÏSSOUF

• Thierry DAUX