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Denis SAUVAGE

TINTENIAC

En résumé

Mes compétences :
Ethernet
SDH
WDM
Linux Redhat
Solaris
OTN
Synchronous Digital Hierarchy
Technical Support
Plesiochronous Digital Hierarchy
NMS
Linux Red Hat
technical assistance
problem diagnosis
Sun Solaris
Newspapers
HP-UX
GSM
GPRS
DWDM
Carrier Ethernet
ADM
3G Networks

Entreprises

  • CIENA - Ingenieur Support Technique

    2012 - maintenant

  • CIENA Tech - Support Engineer

    2012 - maintenant : CIENA Tech As part of the Regional Tech Support team, doing the Technical Support on all Ciena products for
    EMEA customers. This is including DWDM, Carrier Ethernet and NMS products. For NMS ones, working
    on RedHat Linux, Solaris and HP-UX OS.

  • HUAWEI - Tech Support Engineer

    Boulogne Billancourt 2011 - 2012 Mainly working to do the technical support on a microwave project for a French network provider.
    Created/writed the French Handbook for this product, supporting the deployment at the technical level.
    Also I've done some support on Huawei DWDM.

  • HUAWEI - Ingenieur Support Technique Transmissions FO/FH

    Boulogne Billancourt 2011 - 2012

  • Acces Financial Suisse - Alcatel tech support engineer

    2010 - 2010 Mission of technical support engineer at Alcatel-Lucent Switzerland: maintenance and configuration
    of a SDH backbone of a network provider from the TMNS.

  • Access Financial - Ingenieur Support Transmission

    2010 - 2010 Assistance technique chez Alcatel-Lucent Suisse a Zurich:
    Maintenance et configuration d'un backbone SDH d'un operateur depuis les 1353NM et 1354RM. Backbone Alcatel composé de DWDM, OMSN et faisceaux herztiens.
    Maintenance preventive et troubleshooting des incidents du reseau. Configuration du trafic sur le reseau. Pilotage des intervenants terrains.

    P.S : la societe Access Financial qui m'emploit sert de portage pour mon contrat de travail suisse avec ALU.

  • Alcatel-Lucent - Field engineer

    2008 - 2009 or escalation to the level 3.
    : technical assistance to Alcatel-Lucent , SDH expert on OMSN, 1678, 1353NM et
    1354RM. Technical support on African projects.

    In foreigner countries :

  • Technical Assistance Center ALCATEL - Alcatel TAC engineer

    2001 - 2008 : working in TAC(Technical Assistance Center) of Alcatel-Lucent
    (Optical.Network.Division and Wireless.Transmission.Division). Technical support level 2 in PDH
    SDH : microwaves, ADM , OMSN and cross-connect 1678, network management 1353NM and
    1354RM : Reception of customer calls, problem diagnosis, resolution by remote connection or by

  • SPIE SUD-OUEST - Telecom technician

    2000 - 2010

  • SPIE SUD-OUEST - Technicien reseaux et telecom

    Cergy 2000 - 2010 Assistance technique chez Alactel-Lucent pendant les 10 ans:
    Mise en service de faisceaux herztiens PDH,SDH, de multiplexeurs optiques OMSN(aussi plus connu sous ADM).
    Support technique niveau 2 depuis les gestionnaires 1353NM et RM pendant 7 ans.Pilotage des intervenants terrains.
    Missions de maintenance et mises en service a l'export ( Afrique), upgrades d'OMSN de boucles optiques, de 1678MCC cross-connect.

  • OUEST - FRANCE - Employee

    1998 - 1999

Formations

Réseau

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