Ellyn DAUDE

En résumé

Entreprises

• Hôtel Westin Paris Vendôme - Duty Manager

  2012 - maintenant

• Ritz Carlton Hotels Company - Front Desk Shift leader

  2012 - 2012

• Peninsula Hotel Beverly Hills, CA (USA) (193 rooms, 5*) - Management Training in Front Office –

  2011 - 2012 Peninsula Hotel Beverly Hills, CA (USA) (193 rooms, 5*) – Luxurious property with an exclusive clientele
  Management Training in Front Office –
   Guest Relations (6 months)
  Maintained Hotels 5* image and provided personal assistance to VIP clientele
   Reservations (3 months)
  Focused on generating revenue by selling the hotel to affluent outside groups and to high net worth individuals
   Front Desk (3 months)
  Responsible for problem solving guest inquiries and maintaining high end customer service

• Hotel Hyatt Regency Rochester, NY, USA - Chef de Rang

  2009 - 2009 Hyatt Regency Rochester, NY (USA) (336 rooms, 4*)– Centrally located Business Hotel
  
  
  Server breakfast, lunch and dinner, Hostess –
   Catered to an active and prestigious restaurant with a maximum capacity of 50
   Managed inventory of daily food and beverage supplies for the main Hotel restaurant
   Controlled restaurant operations and acted as a liaison between the kitchen and the restaurant staff

• Hôtel Métropole Monte-Carlo - Réceptionniste

  2008 - 2008 Hotel Métropole Monte-Carlo (146 rooms, 5*) – Well renowned Hotel awarded Best Hotel In Europe by the Leading Hotels of the World
  
  4 month internship and one month as an employee

Formations

• Vatel Hospitality Management School Los Angeles (Los Angeles)

  Los Angeles 2011 - 2012 MBA
  
  Twelve month MBA program is based upon the principle of alternating Academic courses and direct experience with management training.

• Institut Vatel VATEL

  Paris 2007 - 2010 Hôtellerie internationale
  
  Mention Bien

Réseau

• Alizée ANTOINE

• Denis THOMAS

• Jean-Claude SIMON

• Julia ROUSSEAU

• Julie GROLLIER

• Laurent BLANCHET

• Manon BRUN

• Marie BLAVEC

• Martine FARINA